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Hotel Description

Our customers tell us that they enjoy the overall value at Sunscape Puerto Plata - All Inclusive. During your stay, you'll be within walking distance of Playa Dorada. Features include free breakfast, free valet parking and a free manager's reception. Built in 1989, this 4-star resort has 585 rooms over 3 floors. Enjoy your stay with amenities like a free stocked minibar and a furnished balcony in each room.

  • Air-conditioned rooms with free minibar items, furnished balconies and iPod docking stations
  • Free full breakfast served daily
  • Free valet parking and self-parking
  • Enjoy international cuisine at Windows, one of the property's 8 restaurants and 9 bars/lounges
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, body wraps or facials at Spa Sunscape Bitebonia
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and aerobics classes
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute drive from Playa Dorada and 11 minutes from Fort San Felipe

Deluxe Pool View Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

ROH - Deal of the Day

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Sun Club Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sun Club Deluxe Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Garden View Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

About the Sunscape Puerto Plata - All Inclusive

Location Carretera Luperon KM 5, Puerto Plata, Puerto Plata 547

All-inclusive Details

All-inclusive room rates at Sunscape Puerto Plata - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Not included

  • Airport transfers

  • Minibar (all beverages included)
  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • All food and beverages included

Property Features

Some rates at Sunscape Puerto Plata - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Sunscape Puerto Plata - All Inclusive, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. Public spaces have WiFi for a fee. This eco-friendly resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking and valet parking are available. This 4-star Puerto Plata resort is smoke free.

  • 585 guestrooms or units
  • 3 levels
  • 16 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 9 bars or lounges
  • 2 conference rooms
  • Built in 1989
  • Full breakfast (free)
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts -2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Sunscape Puerto Plata - All Inclusive offers 585 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers. Renovation of all guestrooms was completed in February 2016.

  • Private balcony (furnished)
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 11 AM. The resort hosts a free manager's reception daily.

Windows – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Gohan (Adults Only) – This restaurant specialises in Asian cuisine and only serves dinner.

Da Mario – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.

Gaucho Grill – This restaurant specialises in Argentinean cuisine and only serves dinner.

Castaways – This restaurant specialises in Caribbean cuisine and only serves dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Game viewing on site

Spa Services

Spa Sunscape Bitebonia has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sunscape Puerto Plata - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 16 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: Himitsu restaurant caters to adults only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 16 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.