14 Sep 2022 by Viva Wyndham Tangerine
Sehr verehrter Sabrina,Wir haben Ihre Rückmeldung mit Bedauern gelesen und wir bitten Sie für die Umstimmigkeiten um Entschuldigung.Jedoch möchten wir uns bedanken, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen zu informieren. Unser Management wurde über Ihre unangenehmen Erfahrungen informiert. Wir versichern Ihnen, dass unsere Essen & Getränke-Einrichtungen nach strengen Gesundheits- und Hygienevorschriften und entsprechenden Verfahren arbeiten. Wir erhalten regelmäßig externe und unabhängige Gesundheits- und Hygieneprüfungen, um die Qualität unserer Dienstleistungen sicherzustellen.Wir würden uns sehr freuen, wenn wir Sie trotz Ihrer negativen Eindrücke wieder willkomenn heissen dürfen.Mit freundlichen Grüßen,Customer CareViva Wyndham Tangerine
21 Jan 2018 by denalipascual
Sehr geehter Kunde, Vielen Dank, dass Sie uns an Ihren Urlaubserfahrungen teilnehmen lassen. Wir freuen uns sehr darüber, dass Ihnen der Urlaub im Hotel Viva Wyndham Tangerine gefallen hat. Wir hoffen, dass Sie uns erneut besuchen werden. Mit freundlichen Grüssen, Hoteldirektor Viva Wyndham Tangerine
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Viva Wyndham Tangerine Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Viva Wyndham Tangerine Resort - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A kids' pool, a nightclub, and a fitness centre are also featured at the eco-friendly Viva Wyndham Tangerine Resort - All Inclusive. Self parking is free. This 3.5-star Cabarete property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Free self parking
Viva Wyndham Tangerine Resort - All Inclusive offers 314 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Bahia – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Vela – This poolside restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Viva Mexico – This poolside restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Melt – This restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Kelive Spa has massage/treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
