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Premier Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premier Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

Best Western Plus The Ivywall Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Immaculate Conception Cathedral. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 2016, this 4-star hotel has 120 rooms over 5 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include concierge services, luggage storage and wedding services
  • Guests have great things to say about the proximity to the airport and the location
  • 10 minutes by foot from NCCC Mall Palawan and a 3-minute drive from Puerto Princesa City Baywalk
  • Airport drop-off shuttle service available for a fee

Best Western Plus The Ivywall Hotel ratings based on 5 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus The Ivywall Hotel

Everyone (5)
1 out of 5

Worst hotel for service I have ever stayed at

Pros: Nothing
Cons: Everything
Sent 3emails or airport pick up replied on morning if flight asking for flight details and then never showed up! Asked about tours as well on email this was just ignored! Arrived 6pm no room ready had to wait until 6.30pm obviously to greedy for extra income for late check outs then go interests of arriving guests! Booked tour with guide with the hotel on arrival guess what no your guide they had to cover 3 groups dose a transfer to th underground river rather than a tour. Breakfast no organization very poor service you chase the staff for everything food on buffet cold one morning what looked like the manager appeared for 30 seconds so how busy it was and was not seen again, I think this sums op the total lak of customer service! Room serviced no towels left despite trying to call both reception and housekeeping no one ever picks up the phone ( not my 1st experience of that) had to go down to reception yo ask go towels! The rooms are a good standard but theprcepaid go hotel has a shocking customer care service skills. I did email all of the above to the hotel but guess what they ignored it!

Posted by on 13 Jan 2017

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3 out of 5
Nur übernachtung auf dem weg nach sabang beach zum sheridan resort

Posted by on 8 Nov 2018

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5 out of 5

Très bon hôtel

Tout est parfait sauf la taille des chambres et la quantité de rangements faible. Pour le reste c'est un sans faute. Le plus,c'est le design de l'hôtel

Posted by on 6 May 2017

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3 out of 5

Nahe am flughafen

War nur auf der durchreise für eine nacht. Hotel war sauber, pers. Sehr hilfsbereit.

Posted by on 17 Feb 2017

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4 out of 5

Sauberes neues Hotel

Alles bestens. Nur der Pool hätte ein bisschen grösser sein können.

Posted by on 11 Feb 2017

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About the Best Western Plus The Ivywall Hotel

Location Rizal Avenue Extension, Puerto Princesa, Palawan 5300

Renovations + Closures

This property is closed from 24 March 2020 to 31 December 2020 (dates subject to change).

The following facilities or services will be unavailable from June 24 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities
  • Spa
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Multilingual staff, gift shops/news stands, and concierge services are also featured at the business-friendly Best Western Plus The Ivywall Hotel. A shuttle from the hotel to the airport (available on request) is available for a fee. Free self parking is available. This 4-star Puerto Princesa hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 2016
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Princesa (PPS) (1.2 km / 0.8 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Best Western Plus The Ivywall Hotel offers 120 forms of accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets. This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a limited basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.

On-site venue – This restaurant specialises in Filipino cuisine and serves breakfast, lunch, dinner and light fare.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1800.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: PHP 1000.00
  • Christmas Eve (24 December) Gala Dinner per child: PHP 1000.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: PHP 699 for adults and PHP 349.50 for children (approximately)
  • Airport shuttle fee: PHP 100 per person
  • Rollaway bed fee: PHP 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Ivywall Hotel Puerto Princesa
  • Best Western Plus Ivywall Hotel
  • Best Western Plus Ivywall Puerto Princesa
  • Best Western Plus Ivywall
  • Best Western Plus The Ivywall
  • Best Western Plus The Ivywall Hotel Hotel
  • Best Western Plus The Ivywall Hotel Puerto Princesa
  • Best Western Plus The Ivywall Hotel Hotel Puerto Princesa

You should know

  • Best Western Plus The Ivywall Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.