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Hotel Description

Krystal Vallarta's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Cruise Ship Terminal. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa. This 3.5-star resort has 388 rooms. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned rooms with cable TV, room service (during limited hours) and safes
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to massages, aromatherapy or facials at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and aerobics classes
  • Guests speak favourably about the area's walkability and the proximity to shopping
  • 6 minutes by car from Cruise Ship Terminal and 13 minutes from Malecon
  • Airport shuttle service available for a fee

Standard Garden View

Bed Count 2 Double Beds Maximum Occupancy 3 Max
£84* Per night/room 23 Aug - 24 Aug

Standard Ocean View

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Deluxe Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Krystal Vallarta ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Krystal Vallarta

Everyone (1)
4 out of 5
Tolle Lage, Meer leider nicht sauber. Schöne Anlage

Posted by on 25 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Bárbara Gamerdinger

Wir freuen uns sehr, dass Sie sich die Zeit nehmen, uns Ihre Erfahrungen mit Ihrem letzten Besuch in unserem Hotel mitzuteilen, denn es ist uns sehr wichtig, unsere Möglichkeiten zu kennen. Wir werden Ihre Kommentare berücksichtigen und an die Geschäftsführung der Abteilungen weitergeleitet, um unsere Dienstleistungen zu verbessern und jeden Tag besser zu sein. Wir hoffen, Sie bald wieder bei uns zu haben. Alles Gute!!

All-inclusive Details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • On-site live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Room service not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Theme parties included

Property Features

Some rates at Krystal Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Krystal Vallarta offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A hot tub, spa services, and a terrace are also featured at the business-friendly Krystal Vallarta. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta resort.

  • 388 guestrooms or units
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (4.9 km / 3.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Krystal Vallarta offers 388 forms of accommodation with a safe and complimentary bottles of water. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Cable channels
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Krystal Vallarta has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 300 per person (approximately)
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Krystal Hotel
  • Krystal Hotel Vallarta
  • Krystal Vallarta
  • Krystal Hotel Puerto Vallarta
  • Krystal Puerto Vallarta Hotel Puerto Vallarta
  • Krystal Resort Puerto Vallarta
  • Nh Hotel Puerto Vallarta
  • Nh Hotels Puerto Vallarta
  • Nh Krystal Puerto Vallarta
  • Nh Krystal Vallarta
  • Krystal Vallarta Hotel
  • Krystal Vallarta Resort
  • Krystal Resort
  • Krystal Vallarta Resort
  • Krystal Vallarta Puerto Vallarta
  • Krystal Vallarta Resort Puerto Vallarta
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.