All-inclusive Details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks and beverages included
- In-room minibar (all beverages included)
Activities and facilities/equipment
Water activities
- Kayaking
- Surfing/boogie boarding
Land activities
Lessons/classes/games
Kids' club
- Supervised activities for children between 4 and 12 years old
Entertainment
- On-site entertainment and activities
Not included
- Motorised water sports
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkelling excursions
- Tennis lessons
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Off-site tours
- Kayaking included
- Surfing/boogie boarding included
- Taxes included
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Wireless Internet access not included
- Laundry/dry cleaning services not included
- Childcare not included
- Scuba diving excursions not included
- Snorkelling excursions not included
- Motorised water sports not included
- All available beverages included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Off-site tours not included
- Scuba diving lessons not included
- Aerobics classes/lessons included
- Tennis lessons not included
- On-site entertainment and activities included
- Gratuities included
- All food and beverages included
- Food and beverage restrictions apply
- Minibar (all beverages included)
Property Features
Occidental Nuevo Vallarta- All inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Occidental Nuevo Vallarta- All inclusive offers its guests an outdoor pool, a kids' pool, an outdoor tennis court, and complimentary bicycles. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A free kid's club, tour or ticket assistance, and an arcade/games room are also featured at the family-friendly Occidental Nuevo Vallarta- All inclusive. Self parking and valet parking are free. This 4-star Nuevo Vallarta resort is smoke free.
- 274 guestrooms or units
- 7 levels
- 3 buildings
- 5 dining venues
- 2 bars or lounges
- Buffet breakfast (free)
- Bar by the pool
- Kid's club (free)
- Supervised kids' activities (surcharge)
- Childcare (surcharge)
- Towels for the beach
- Umbrellas for the beach
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Games room or arcade
- Garden
- Gift shop
- Newspapers in lobby (free)
- ATM
- Bellhop
- Lift
- No smoking on site
Family Friendly Amenities
- Outdoor pool
- Children's pool
- Free WiFi
- Outdoor tennis court
- Children's club (free)
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Free cots/infant beds
Internet
Available in some public areas:
Free WiFi
, WiFi (surcharge)
Parking
Free self parking
, Free valet parking
Transport
-
Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (11.3 km / 7 mi)
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Parking: Free valet parking and self parking
Room Amenities
Occidental Nuevo Vallarta- All inclusive offers 274 forms of accommodation with laptop-compatible safes and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Additionally, rooms include a hairdryer and an iron/ironing board. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
- Stocked minibar (free)
- In-room dining
- LCD television
- Cable channels
- Coffee maker
- Cots (free)
- Rollaway beds (free)
- Housekeeping (daily)
- Childcare in room (surcharge)
- Hairdryer
- Laptop safe
- Telephone
- Iron and ironing board
- Climate control
- Connecting rooms available
- Wheelchair accessible
Food & Drink
Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Le Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Los Olivos – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Mariachi – This beach restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Royal Level Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Tokyo – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Room service is available.
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Free bicycles on site
- Waterskiing nearby
- Golfing nearby
- Parasailing nearby
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Playground on site
- Racquetball/squash on site
- Scuba diving on site
- Hiking/biking trails nearby
- Golf lessons available nearby
- Personal motorised watercraft on site
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at 5:30 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cots (infant beds)!
Pet Policy
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wear personal protective equipment
- Debit cards not accepted
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Protective clothing is not available for guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are not available
- gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for wireless Internet in public areas: MXN 250 per 24-hour period (1-device limit, rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Occidental Grand Nuevo Vallarta
- Occidental Nuevo Vallarta- All inclusive Nuevo Vallarta
- Occidental Nuevo Vallarta- All inclusive All-inclusive property
- Occidental Nuevo Vallarta
You should know
- Pool access available from 8 AM to 8 PM
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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