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5.0 out of 5

"Fantastic hotel. Room and bed were very comfortable. Included in plan was excellent breakfast, lunch, afternoon tea and dinner...all very good quality ... " More

By a verified traveller on Wed 19 Jun 2019

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Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£89* Per night/room 7 Apr - 8 Apr

Premium Chalet

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Chalet, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Chalet Seaview

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

At Sutera @ Mantanani Island Resort & SPA, you'll find features such as free breakfast and WiFi in public areas, plus a snack bar/deli.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes volleyball and kayaking

Sutera @ Mantanani Island Resort & SPA ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sutera @ Mantanani Island Resort & SPA

Couples (1)
5 out of 5
Fantastic hotel. Room and bed were very comfortable. Included in plan was excellent breakfast, lunch, afternoon tea and dinner...all very good quality. Also included were snorkeling trips. We stayed 2 nights but given the distance getting there one more night would have been perfect.

Posted by on 19 Jun 2019

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Comment from Hotel Management

3 Dec 2019 by Central Reservation

Dear Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Sabah. We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we’ll all be here to welcome you back. Your valuable feedback is our priority. Looking forward to meet you again.

About the Sutera @ Mantanani Island Resort & SPA

Location Pulau Mantanani Besar, Pulau Mantanani Besar, Sabah 89150

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a BBQ are also featured at Sutera @ Mantanani Island Resort & SPA. This 3-star Pulau Mantanani Besar hotel is smoke free.

  • 28 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Room Amenities

Sutera @ Mantanani Island Resort & SPA offers 28 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Fishing on site
  • Beach volleyball on site
  • Kayaking on site

Hotel Policies

Check-in

  • Check-in time ends at 9:00 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

This property is located on Mantanani Island in Kota Belud. There are 2 transfer options available to reach the property. Option one: Land transfer via shuttle at noon from Magellan Sutera Resort lobby (in Kota Kinabalu) followed by boat transfer to Sutera Mantanani Jetty (in Kota Belud), and return boat transfer from Sutera Mantanani Jetty at 1 PM followed by land transfer to Magellan Sutera Resort lobby. Option two: Boat transfer from Sutera Mantanani Jetty (in Kota Belud) at 2 PM to Mantanani Island resort jetty, and return from Mantanani Island resort jetty to Sutera Mantanani Jetty at 1 PM. Guests must contact the property in advance of arrival to arrange transfers.

All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 205 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sutera @ Mantanani Island Resort & SPA

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • Reservations are required for on-site COVID-19 testing
  • Minimum age for COVID-19 test requirement: 18
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 205 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sutera Mantanani Island Resort Kota Belud
  • Sutera Mantanani Island Resort
  • Sutera Mantanani Island Kota Belud
  • Sutera Mantanani Island
  • Sutera @ Mantanani Island Resort Pulau Mantanani Besar
  • Sutera @ Mantanani Island Pulau Mantanani Besar
  • Hotel Sutera @ Mantanani Island Resort & SPA
  • Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar
  • Sutera @ Mantanani Island Resort
  • Sutera @ Mantanani Island
  • Sutera @ Mantanani Island Resort SPA
  • Sutera at Mantanani Island Resort
  • Sutera Mantanani Island & Spa
  • Sutera Mantanani Island & Spa
  • Sutera @ Mantanani Island Resort SPA
  • Sutera @ Mantanani Island Resort & SPA Hotel
  • Sutera @ Mantanani Island Resort & SPA Pulau Mantanani Besar

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.