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4 Dec 2021 by The Management at Be Live Collection Punta Cana
Sehr geehrter Gast, Zuerst möchten wir uns bei Ihnen bedanken, dass Sie sich für die Be Live Collection Punta Cana, als Ihr Reiseziel in der Karibik endschieden haben. Wir bedauern die Unannehmlichkeiten die während Ihres Aufenthaltes entstanden sind und wollen Sie darüber informieren, dass alle möglichen Schritte eingeleitet wurden, um solch eine Situation in der Zukunft zu vermeiden. Wir möchten uns daher bei Ihnen endschuldigen und hoffen Sie nochmals bei uns als Gast zu empfangen um Ihr Bild unseren Service sowie unserer Einrichtungen zu ändern. Mit freundlichen Grüßen, Die Direktion der Be Live Collection Punta Cana
21 Mar 2020 by Die Direktion der Be Live Collection Punta Cana
Sehr geehrter Gast, zuerst möchten wir uns bei Ihnen bedanken, dass Sie sich für die Be Live Collection Punta Cana, als Ihr Reiseziel in der Karibik endschieden haben. Wir bedauern die Unannehmlichkeiten die während Ihres Aufenthaltes entstanden sind und wollen Sie darüber informieren, dass alle möglichen Schritte eingeleitet wurden, um solch eine Situation in der Zukunft zu vermeiden. Wir möchten uns daher bei Ihnen endschuldigen und hoffen Sie nochmals bei uns als Gast zu empfangen um Ihr Bild unseren Service sowie unserer Einrichtungen zu ändern. Mit freundlichen Grüßen, Die Direktion der Be Live Collection Punta Cana
7 May 2019 by Die Direktion der Be Live Collection Punta Cana
Sehr geehrter Gast, zuerst möchten wir uns bei Ihnen bedanken, dass Sie sich für die Be Live Collection Punta Cana, als Ihr Reiseziel in der Karibik entschieden haben und das Sie sich die Zeit genommen haben Ihre Erfahrungen mit anderen zu teilen. Wir bedauern die Unannehmlichkeiten, die während Ihres Aufenthaltes entstanden sind. Wir sind ziemlich besorgt weil niemals verweigeren wir den Zugang zu unseren Gästen. Wir respektieren Ihre Meinung, dass unsere Einrichtungen sowie unser Service nicht dem entsprechen, was Sie erwartet haben. Wir möchten uns daher bei Ihnen entschuldigen und hoffen, dass sich Ihr Bild von unserem Hotel im weiteren Verlauf Ihres Aufenthaltes verbessert. Mit freundlichen Grüßen, Die Direktion der Be Live Collection Punta Cana
The property is closed between 12 October and 15 October.
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Land activities
Entertainment
Not included
Sunscape Coco Punta Cana - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3411 square feet (317 square metres) and includes a conference centre. A kids' pool, a nightclub, and a fitness centre are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023. Smoking is allowed in designated areas at this 4-star Punta Cana hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking
Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers. This Punta Cana hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Buffet Windows – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chopsticks – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Tiki Tako – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Tierra – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
Da Mario – This theme restaurant specialises in local and international cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The Antigen testing fee for COVID-19 is waived for US citizens staying 3 nights or more.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
