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Junior Suite, Pool Access (Sun Club)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Tropical View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 3 Bedrooms (Sun Club, Tropical View)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Double Room, 2 Double Beds (Tropical View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Pool View (Sun Club)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Sunscape Coco Punta Cana - All Inclusive, you're just a quick walk from Bavaro Lagoon. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy international cuisine at Buffet Windows, one of the property's 14 restaurants and 10 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 6 outdoor pools
  • Indulge with reflexology, body treatments or aromatherapy at Spa by Pevonia
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, aerobics classes and a playground
  • Steps from Bavaro Lagoon and 8 minutes on foot from Cabeza de Toro Beach

Sunscape Coco Punta Cana - All Inclusive ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sunscape Coco Punta Cana - All Inclusive

Everyone (1) Couples (2)
3 out of 5
Das Essen in den 4 offenen Restaurant war gut, am Buffet leider nicht. Die meisten vom Personal waren sehr freundlich. Das Zimmer (2. Zimmerkategorie) entsprach nicht den Bildern, war ausgestattet mit alten Holz-Möbeln und riechte daher entsprechend. Das Wlan (auch das kostenpflichtige Premium) war eine Katastrophe. Die Liegebetter am Strand und am Pool waren bequem, jedoch hat es im Meer und am Strand sehr viele Algen. Wir würden das Hotel nicht weiterempfehlen.

Posted by on 2 Dec 2021

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Comment from Hotel Management

4 Dec 2021 by The Management at Be Live Collection Punta Cana

Sehr geehrter Gast, Zuerst möchten wir uns bei Ihnen bedanken, dass Sie sich für die Be Live Collection Punta Cana, als Ihr Reiseziel in der Karibik endschieden haben. Wir bedauern die Unannehmlichkeiten die während Ihres Aufenthaltes entstanden sind und wollen Sie darüber informieren, dass alle möglichen Schritte eingeleitet wurden, um solch eine Situation in der Zukunft zu vermeiden. Wir möchten uns daher bei Ihnen endschuldigen und hoffen Sie nochmals bei uns als Gast zu empfangen um Ihr Bild unseren Service sowie unserer Einrichtungen zu ändern. Mit freundlichen Grüßen, Die Direktion der Be Live Collection Punta Cana

3 out of 5
Nachts sehr laut (ganz Nacht Partystimmung)!!! Am Strand nicht genügend freie Liegestühle!!

Posted by on 15 Mar 2020

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Comment from Hotel Management

21 Mar 2020 by Die Direktion der Be Live Collection Punta Cana

Sehr geehrter Gast, zuerst möchten wir uns bei Ihnen bedanken, dass Sie sich für die Be Live Collection Punta Cana, als Ihr Reiseziel in der Karibik endschieden haben. Wir bedauern die Unannehmlichkeiten die während Ihres Aufenthaltes entstanden sind und wollen Sie darüber informieren, dass alle möglichen Schritte eingeleitet wurden, um solch eine Situation in der Zukunft zu vermeiden. Wir möchten uns daher bei Ihnen endschuldigen und hoffen Sie nochmals bei uns als Gast zu empfangen um Ihr Bild unseren Service sowie unserer Einrichtungen zu ändern. Mit freundlichen Grüßen, Die Direktion der Be Live Collection Punta Cana

1 out of 5
Wir hatten gebucht und per PayPal bezahlt und uns wurde trotzdem der Zugang verweigert!

Posted by on 2 May 2019

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Comment from Hotel Management

7 May 2019 by Die Direktion der Be Live Collection Punta Cana

Sehr geehrter Gast, zuerst möchten wir uns bei Ihnen bedanken, dass Sie sich für die Be Live Collection Punta Cana, als Ihr Reiseziel in der Karibik entschieden haben und das Sie sich die Zeit genommen haben Ihre Erfahrungen mit anderen zu teilen. Wir bedauern die Unannehmlichkeiten, die während Ihres Aufenthaltes entstanden sind. Wir sind ziemlich besorgt weil niemals verweigeren wir den Zugang zu unseren Gästen. Wir respektieren Ihre Meinung, dass unsere Einrichtungen sowie unser Service nicht dem entsprechen, was Sie erwartet haben. Wir möchten uns daher bei Ihnen entschuldigen und hoffen, dass sich Ihr Bild von unserem Hotel im weiteren Verlauf Ihres Aufenthaltes verbessert. Mit freundlichen Grüßen, Die Direktion der Be Live Collection Punta Cana

About the Be Live Collection Punta Cana - All Inclusive

Location Cabeza de Toro, Punta Cana, La Altagracia 23000

Renovations + Closures

The property is closed between 12 October and 15 October.

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and select beverages included
  • In-room minibar (non-alcoholic beverages included)
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports are included.

Land activities

  • Fitness facilities
  • Football
  • Volleyball
  • Children's club

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Golf
  • Tennis
  • Premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

  • Access to on-site nightclubs included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Premium food items not included
  • Volleyball included
  • Football (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Transport to offsite activities not included
  • Offsite tours not included
  • Tennis not included
  • Room service not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Kids club included
  • One or more venues limit dining availability
  • One or more venues limit drinks
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic drinks included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Sunscape Coco Punta Cana - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3411 square feet (317 square metres) and includes a conference centre. A kids' pool, a nightclub, and a fitness centre are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023. Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

  • 1055 guestrooms or units
  • 3 levels
  • 15 buildings
  • 14 dining venues
  • 3 bars on the beach
  • 10 bars or lounges
  • Conference rooms
  • 3411 sq ft of conference space
  • 317 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 9
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers. This Punta Cana hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Buffet Windows – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Chopsticks – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Tiki Tako – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Tierra – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.

Da Mario – This theme restaurant specialises in local and international cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The Antigen testing fee for COVID-19 is waived for US citizens staying 3 nights or more.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 24 years old.

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Hotel Names

  • Be Live Grand All Inclusive
  • Be Live Grand Punta Cana
  • Be Live Grand Punta Cana All Inclusive
  • Be Live Collection Punta Cana All Inclusive
  • Be Live Collection All Inclusive
  • Be Live Collection Punta Cana
  • Be Live Collection All Inclusive All-inclusive property
  • Sunscape Coco Punta Cana
  • Be Live Collection Punta Cana
  • Be Live Collection Punta Cana All Inclusive
  • Sunscape Coco Punta Cana - All Inclusive Hotel
  • Sunscape Coco Punta Cana - All Inclusive Punta Cana
  • Sunscape Coco Punta Cana - All Inclusive Hotel Punta Cana

You should know

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.