31 Jan 2020 by NOOPC
Thank you for taking the time to share your impression of our resort. We always do our best to deliver a great vacation to our guests, and we deeply regret we could not meet your expectations this time. We regret we missed our mark with our food offer. On the other hand, allow us to comment that Now Onyx Punta Cana offers only five swimming pools on property. We regret any misunderstanding. Your perception is important to us; please feel free to reach out to us directly whenever you consider visiting us again. We all will do everything in our hands to deliver a totally Now Onyx time. Sincerely, Omar Saavedra Hotel Manager Now Onyx Punta Cana Resort & Spa
31 Jan 2020 by NOOPC
Thank you for taking the time to share your impression of our resort. We always do our best to deliver a great vacation to our guests, and we deeply regret we could not meet your expectations this time. We regret we missed our mark with our food offer. On the other hand, allow us to comment that Now Onyx Punta Cana offers only five swimming pools on property. We regret any misunderstanding. Your perception is important to us; please feel free to reach out to us directly whenever you consider visiting us again. We all will do everything in our hands to deliver a totally Now Onyx time. Sincerely, Omar Saavedra Hotel Manager Now Onyx Punta Cana Resort & Spa
11 Nov 2018 by NOOPC
Cher Bruno, Merci de rester avec nous et pour votre critique incroyable. Nous sommes heureux de savoir que vous avez apprécié nos installations et le service amical de notre équipe. Nous nous efforçons d'offrir un excellent moment à nos clients et nous aimons le fait que votre expérience a été meilleure que prévue. Ce fut un plaisir de vous accueillir et nous sommes impatients de vous accueillir chez vous à tout moment. Sincères amitiés. Omar Saavedra Directeur de l'hôtel Now Onyx Punta Cana Resort & Spa
All-inclusive room rates at Dreams Onyx Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Dreams Onyx Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Dreams Onyx Resort & Spa All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 11 bars/lounges. WiFi is free in public spaces. Event space at this resort measures 11900 square feet (1106 square metres) and includes conference rooms. A kids' pool, a health club, and a nightclub are also featured at the family-friendly Dreams Onyx Resort & Spa All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Punta Cana resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Dreams Onyx Resort & Spa All Inclusive offers 806 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. This Punta Cana resort provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Carnival Buffet – On-site restaurant.
Mercure – This fine-dining restaurant specialises in French cuisine and only serves dinner. A children's menu is available. Open daily.
Spice – This theme restaurant specialises in Chinese cuisine and only serves dinner. A children's menu is available. Open daily.
Bluewater Grill – This steakhouse specialises in American cuisine and only serves dinner. A children's menu is available. Open daily.
Capers – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
An outdoor tennis court, a health club and a complimentary water park with a lazy river and waterslides are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa by Pevonia has 12 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).
Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.