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4.1 out of 5

"We've recently returned from a week currently staying at the Resort. This is our third time with Dreams in Punta Cana, previously we have stayed at th ... " More

By a verified traveller on Sat 03 Mar 2018

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Dreams Punta Cana Resort & Spa - Optional All Inclusive. During your stay, you'll be close to Macao Beach. Free breakfast, free WiFi in public areas and free valet parking are available. This 4-star resort has 620 rooms over 3 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, 24-hour room service and plasma TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a swim-up bar and 3 poolside bars
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body scrubs, hydrotherapy or massages at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a health club and a steam room
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • 5.6 mi (9.1 km) from Macao Beach and 9.2 mi (14.8 km) from Hard Rock Golf Club at Cana Bay
  • Dogs welcome for a fee

Preferred Club Deluxe Tropical View Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Tropical View Family Room

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Deluxe Tropical View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Breakfast Plan Deluxe Swim Out Room Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Deluxe Tropical View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Breakfast Plan Deluxe Tropical View Family Room

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Dreams Punta Cana Resort & Spa - Optional All Inclusive ratings based on 8 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreams Punta Cana Resort & Spa - Optional All Inclusive

Couples (4) Family (4)
3 out of 5

Nice hotel, but don't expert a luxury experience

Pros: Cleanliness, open space, not feeling crowded, friendly staff, beautiful grounds
Cons: Needs updating, food was ok in places and terrible in others, entertainment just about was acceptable
We've recently returned from a week currently staying at the Resort. This is our third time with Dreams in Punta Cana, previously we have stayed at the Dreams Palm Beach and this is our first time at the Resort & Spa. On the positive side, the resort is clean, spacious and the staff can't do enough to help. The Preferred Club check in was a breeze, we have a fabulous room (1208) that has the most incredible sea view (but very small and tired bathroom).However, the food overall in the restaurants is distinctly average and poor in comparison to the Palm Beach. The Portofino at the Palm Beach is an 'upmarket' experience, whereas here it is more like a bad copy of a rustic Italian restaurant serving up shockingly bad food. The steak grill house was fine and in fairness, the steak was cooked to order but the portion sizes were fairly small. If you want a vast breakfast choice and you're happy to eat in a massive indoor school dining hall, then go to the World Cafe. BE WARNED..if you have $400 of resort credit with you booking, this is dependent on going to a 90-120 minute timeshare presentation!

Posted by , from UK on 3 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by Wenny sanchez, eConcierge

Dear DarrenB, Thank you for staying with us and providing us with your review. We regret to learn that you were disappointed in our accommodations and service provided and that you were not able to find a variety of food & beverages in our 7 a la carte restaurants. We have share your comments and observations with our management team for proper follow up. Warm regards,

5 out of 5

Christmas together

This was our second hotel on the Island during our 2 week stay. We came down from Puerto Plata for our second week. We were made welcome from the start and the place was buzzing with Christmas activities as we got their Christmas Eve. With my wife 2 grandchildren and mother in law in 2 rooms next to each other it was a wonderful place to stay. We enjoyed our experience very much and we are recommending it to all of our friends back here in the UK.

Posted by on 7 Jan 2015

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5 out of 5

Amazing dream hotel!

Great food, you can have breakfast looking out at the ocean. We selected preferred club - I would recommend this if you are going to a Dreams hotel as it gives you access to everything! Great experience, staff were friendly, we met some amazing people here! Service is exceptional & room was cleaned twice each day.....Fantastic service! Good amenities, a show every night, a Casino for adults, the swimming pool is huge & never gets crowded! Several bars & restaurants providing lots of choice! We booked into Spa which was amazing so we booked in again the day before we left! Good for couples or family as their is entertainment for all ages! Truely great experience. Very Nice indeed!

Posted by on 3 Dec 2013

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5 out of 5

Awesome Easter Weekend

My husband and I spent an excellent Easter weekend in the Dreams Punta Cana Resort and Spa... Exceptional friendly staff and great service made this trip unforgettable...

Posted by on 1 Apr 2016

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3 out of 5

Flott beliggenhet, men noe slitt

Hotellet har en fantastisk beliggenhet og nydelig strandområde, men hotellet er ganske slitt. Spesielt baderommene burde vært oppgradert.

Posted by on 29 Dec 2014

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4 out of 5

SUPER VACANCE

Je recommande fortement l'hôtel et magnifique et la nourriture et excellente nous étions en famille avec No 3 anfan il on paser un séjours inoubliable les restauran son propre et très bon la picine et super et très grande la chambre et spacieuse et bien équipé Je suit habituer sa fait 4 Foix que je vait a PUNTA cana mai cette hôtel et a recommandé San isitation

Posted by on 27 Dec 2014

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5 out of 5

Super vacance

Inoubliable très bel hôtel et la nourriture et impeccable et très bon vous pouvai allé en toute confiance

Posted by on 21 Dec 2014

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3 out of 5

Flott beliggenhet, men......

Et noe slitt hotell som absolutt trenger en oppgradering. Spesielt badene. Kort vei til strand og maten var OK

Posted by on 21 Dec 2014

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About the Dreams Punta Cana Resort & Spa - Optional All Inclusive

Location Playas Uvero Alto, Punta Cana, La Altagracia 23000

Renovations + Closures

This property is closed from 27 March 2020 to 1 October 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Dreams Punta Cana Resort & Spa - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing/boogie boarding

Land activities
  • Cycling
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 3 and 17 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours

  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Cycling included
  • Spa/beauty facilities and services not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • On-site live performances included
  • Snorkelling included

Property Features

Some rates at Dreams Punta Cana Resort & Spa - Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Dreams Punta Cana Resort & Spa - Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/boogie boarding and snorkelling. Free breakfast is available daily. There are 7 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This eco-friendly resort also offers a free kid's club, an outdoor pool and a kids' pool. Free self parking and valet parking are available. This 4-star Punta Cana resort is smoke free.

  • 620 guestrooms or units
  • 3 levels
  • 9 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 11 bars or lounges
  • 1377 sq ft of conference space
  • 128 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (41.2 km / 25.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Dreams Punta Cana Resort & Spa - Optional All Inclusive offers 620 forms of accommodation with a safe and complimentary bathrobes. Rooms open to balconies. 29-inch Plasma televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Dreams Punta Cana Resort & Spa - Optional All Inclusive has 7 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a health club, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurants a la carte.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: DOP 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lb)Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses geothermal energy, plus a grey water recycling system

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-out is available

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property uses geothermal energy, plus a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Renewable energy source - geothermal
  • Gap period enforced between guests' stays 24 hours
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dreams All Inclusive Punta Cana
  • Dreams Punta Cana
  • Dreams Punta Cana Resort All Inclusive
  • Dreams Resort All Inclusive
  • Dreams Resort Punta Cana All Inclusive
  • Punta Cana All Inclusive Dreams
  • Punta Cana Dreams All Inclusive
  • Punta Cana Dreams All Inclusive Resort
  • Punta Cana Dreams Resort All Inclusive
  • Punta Cana Resort Dreams
  • Dreams Dominican Republic
  • Dreams Punta Cana Hotel Punta Cana
  • Dreams Resort Punta Cana
  • Dreams Punta Cana Resort
  • Dreams Punta Cana Resort Spa All Inclusive
  • Dreams Punta Cana All Inclusive
  • Dreams Punta Cana Inclusive
  • Dreams Punta Cana Resort Spa
  • Dreams Punta Cana Resort Spa All Inclusive
  • Dreams Punta Cana Resort Spa Optional All Inclusive
  • Dreams Punta Cana Resort & Spa - Optional All Inclusive Resort

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Rainforest Alliance Sustainable Tourism Certification
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.