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Hotel Description

Our customers tell us they enjoy Grand Palladium Palace Resort Spa & Casino - All Inclusive's beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Cortecito Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 1996, this 4-star resort has 410 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a jetted bathtub in each room.

  • Air-conditioned rooms with fireplaces, free minibar items and furnished balconies
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy Indian cuisine at Bhogali, one of the property's 13 restaurants and 14 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the spa tub
  • Treat yourself to hot stone massages, body treatments or manicures and pedicures at Zentropia Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 6 outdoor tennis courts, a fitness centre and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Just a 4-minute drive from Cortecito Beach and 12 minutes from Hard Rock Golf Club at Cana Bay
  • Airport, local-area and casino shuttle service available for a fee

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£341* Per night/room 24 Dec - 25 Dec

Deluxe Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Loft)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Palladium Palace Resort Spa & Casino - All Inclusive ratings based on 4 verified reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Everyone (1) Couples (1) Family (1) Friends (1)
1 out of 5

Awfully managed hotel

Pros: Not a lot. The rooms were very nice if it weren't for the cockroaches.
Cons: Almost everything.
Location: Nothing much nearby, beach is lovely but not as nice as other nearby islands.
Main Restaurant Dining: Staff act like it's a chore to give you anything. Even a fake smile doesn't exist. Everything runs out at the buffet - plates, food, etc and takes AGES to get refilled Even milk runs out regularly at breakfast! Food is similar everyday (but I expect that from an all inclusive) Where there are live cooking stations there is one pan and 20 people waiting so expect to stand in a queue for a pasta for about 30 mins. Even pizza - how hard is it keep putting Margherita's in the oven?!?! My wife is Vegetarian and saw meat being spilt into vegetarian food regularly by staff. Chefs using their hands to stir dishes! A la carte dining What a stupid system! You cannot make reservations so you have to wait in a line for a table for up to two hours - especially impossibly when you have children. If you do somehow manage to get in there, the food and service is actually good at all the a la carte resturants we tried (Indian, Italian, Mexican). Tip - bypass the queue and pretend you need to use the toilet and then just sit down on a table - you will get served. When you get inside you'll see that despite a really long queue outside there are lots of empty tables inside. We figured out that the staff kept telling people it's a really long wait to put them off so they have less work to do! Run out of characters now so: Kid's club is filthy, reception staff rude, cockroaches in hotel room, shower pressure drops, many things closed to save money.

Posted by , from London on 9 Jan 2018

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Comment from Hotel Management

23 Jan 2018 by Almudena

Dear Minul, First of all, we would like to thank you for taking your time in order to share your experience with the Expedia users. It is a pleasure to know you appreciated our room facilities and our beautiful beach. On the other hand, we should apologize if you feel that the staff was rude, this is not our standard, the community of Dominican Republic is characterized by being cheerful and friendly. We would also like to emphasize that we offer daily customer care classes to all our employees without any cost. Furthermore, we regret if the service in the a la carte restaurant did not fulfill your expectations. I should inform you that we offer vegetarian menus in all our restaurants. Next time I recommend asking our Public Relations Department on your arrival and they will give you all the details about the special food procedure. In addition, I should clear out that only TRS Turquesa guests and Palladium Travel Club members can make restaurant reservations in advance. Regarding the closed facilities, I should explain that we were making some renovation works in our facilities I order to improve our service and offer our guests a better quality. The planning of these works was sent to the travel agencies and tour operators and was published on our website some months before the beginning. Finally, we apologize again for the inconveniences, we hope you can visit us again in order to revert the negative impression of your recent stay and live a real Palladium experience. Kind regards, Almudena Mosteiro Muñoz Room Division Manager Asst.

4 out of 5

Posted by on 4 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Sachenca Núñez

Dear Guest, Thanks so much for your appreciation about ypour stay at Grand Palladium Palace Resort & Spa. We'll keep doing our best efforts until we get your entire satisfaction. It's my hope to provide you our services again in a near future. Kindest regards,

5 out of 5

Super séjour!

C'est un très bon hôtel, j'y ai trouvé tout le confort que j'avais espéré. Les employés, sont tous très sympathique et charmant!

Posted by on 17 Nov 2015

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3 out of 5

Beau séjour

L'hôtel est quelque peu usé et en travaux. Il n'y a pas de service de navette depuis l'aéroport. Mais le cadre est joli et dépaysant. De plus, il y a de bons agents de voyage présents pour les excursions.

Posted by on 17 Aug 2015

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About the Grand Palladium Palace Resort Spa & Casino - All Inclusive

Location Avda. Francia s/n, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing

Land activities
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children ages 17 years old and younger

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Tennis lessons
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site clubs included
  • Rowing/canoeing included
  • Sailing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Room service during certain hours
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • Theme parties included

Property Features

Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Palace Resort Spa & Casino - All Inclusive, you can cool off in one of the 4 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 13 restaurants and 5 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 14 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana resort.

  • 410 guestrooms or units
  • 2 levels
  • 19 buildings
  • 13 dining venues
  • 4 bars by the pool
  • 14 bars or lounges
  • 5 coffee shops
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1996
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools -4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -6
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (23.2 km / 14.4 mi)
  • Property shuttles: Airport shuttle, area shuttle, and casino shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 410 forms of air-conditioned accommodation with fireplaces and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a combined bath/shower unit with a jetted bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Fireplace
  • Private balcony (furnished)
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Bhogali – This restaurant specialises in Indian cuisine and only serves dinner.

Sumptuori – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Rodizio – This restaurant specialises in Brazilian cuisine and only serves dinner. Open daily.

Tapeo – This restaurant specialises in Spanish cuisine and only serves dinner. Open daily.

Steak House – This restaurant specialises in American cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Snorkelling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Motor boating on site
  • Windsurfing nearby
  • Playground on site
  • Rowing or canoeing on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Personal motorised watercraft on site
  • Sailing nearby
  • Skydiving on site

Spa Services

Zentropia Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 0.01 per night (rates may vary)
  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Facilities fee: USD 50 per person, per night and includes use of:

  • – Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palladium Palace Spa Casino All Inclusive
  • Palladium Inclusive Inclusive
  • Grand Palladium Palace Spa Casino All Inclusive
  • Grand Palladium Palace Resort Spa Casino All Inclusive
  • Grand Palladium Palace Spa Casino All Inclusive Punta Cana
  • Palladium Spa Casino Inclusive

You should know

  • Grand Palladium Palace Resort Spa & Casino - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.