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Hotel Description

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive 's great location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Features include free breakfast and free self-parking, plus 2 outdoor pools. Built in 2000, this 4-star resort has 813 rooms over 3 floors. Balconies and TVs are available in all rooms.

  • Air-conditioned rooms with balconies, TVs and minibars
  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy international cuisine at Macao, one of the property's 9 restaurants and 12 bars/lounges
  • WiFi for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a health club and volleyball
  • Guests have great things to say about the comfortable guestrooms and the location
  • 7.4 miles (11.8 km) from Macao Beach and 12.2 miles (19.7 km) from Hard Rock Golf Club at Cana Bay

Suite (RENOVATED)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (RENOVATED)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Romantic Double Room, 1 King Bed, Bathtub (RENOVATED)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom, Garden View (RENOVATED)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Everyone (1)
4 out of 5

Posted by on 19 Mar 2020

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Comment from Hotel Management

21 Mar 2020 by Ksenia Romashova Asistente de Dirección

Estimado Huesped, Le agradecemos que se haya tomado el tiempo para compartir su opinión sobre Grand Sirenis Punta Cana Resort Casino & Aquagames. Nuestro principal compromiso es garantizar la máxima satisfacción de cada visitante. Nos encantaría poder leer sus sugerencias y comentarios, ya que los mismos son vitales, para saber en qué debemos enfocarnos para mejorar nuestros servicios. Esperamos que tengamos la posibilidad de darle la bienvenida una vez más. Cordialmente, Ksenia Romashova Asistente de Dirección

About the Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Location Playa De Uvero Alto, Punta Cana, La Altagracia 23000

Renovations + Closures

The property will be renovating from 16 March 2020 until 25 May 2020 (completion date subject to change). The following areas are affected:

  • Water park

During renovations, the property will make every effort to minimise noise and disturbance.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Snorkelling

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities

Not included

  • Motorised water sports
  • Snorkelling excursions
  • Tennis lessons
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Dancing classes/lessons included
  • Taxes included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Tennis included
  • Food and beverage restrictions apply
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Snorkelling excursions not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Room service during certain hours
  • All non-motorised water sports included
  • Snorkelling included

Property Features

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive , you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive resort also offers a complimentary water park, a free kid's club and a kids' pool. Self parking is free. A complete renovation of Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive was completed in December 2018. This 4-star Punta Cana resort is smoke free.

  • 813 guestrooms or units
  • 3 levels
  • 32 buildings
  • 9 dining venues
  • 2 swim-up bars
  • 12 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Outdoor tennis courts -2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. In-room wireless Internet access is available for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Macao – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Ikebana – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Le Relais Gourmand (Cost) – This fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open daily.

Cinecitta – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

La Gira Rodizio – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts local currency (DOP) only for all onsite payments.

Please note that the water park is closed every Monday.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property has confirmed that they are implementing enhanced health and safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: DOP 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: DOP 0 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.