21 Mar 2020 by Ksenia Romashova Asistente de Dirección
Estimado Huesped, Le agradecemos que se haya tomado el tiempo para compartir su opinión sobre Grand Sirenis Punta Cana Resort Casino & Aquagames. Nuestro principal compromiso es garantizar la máxima satisfacción de cada visitante. Nos encantaría poder leer sus sugerencias y comentarios, ya que los mismos son vitales, para saber en qué debemos enfocarnos para mejorar nuestros servicios. Esperamos que tengamos la posibilidad de darle la bienvenida una vez más. Cordialmente, Ksenia Romashova Asistente de Dirección
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a free kid's club and a kids' pool. Self parking is free. A complete renovation of Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive was completed in December 2018. This 4-star Punta Cana property is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Macao – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Ikebana – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Le Relais Gourmand (Cost) – This fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open daily.
Cinecitta – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
La Gira Rodizio – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property accepts local currency (DOP) only for all onsite payments.
This property offers antigen screening for COVID-19, issued up to 72 hours before check-out. Guests should schedule departure health screenings at the property.
Guests will receive key retrieval information.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.