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4.4 out of 5

"Nice hotel, lots to do, clean rooms, great beaches, pools and bars. Very friendly and helpful staff. The food at the main buffet is probably your safe ... " More

By Priya V. on Thu 26 Nov 2015

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Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£219* Per night/room 18 Jun - 19 Jun

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Double Beds, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Hilton La Romana All-Inclusive Resort & Water Park Punta Cana's beach location. During your stay, you're just a quick walk from Bayahibe Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools. Built in 1997, this 4-star resort has 412 rooms over 3 floors. Each room includes amenities such as free WiFi and a furnished balcony/patio.

  • Air-conditioned rooms with furnished balconies or patios, pillowtop beds and sitting areas
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine at Spices Market, one of the property's 6 restaurants and 7 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, massages or aromatherapy at Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, volleyball and a playground
  • Guests speak favourably about the helpful staff and the beach
  • Steps from Bayahibe Beach and 13 minutes by car from Cueva de Chicho

Hilton La Romana All-Inclusive Resort & Water Park Punta Cana ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton La Romana All-Inclusive Resort & Water Park Punta Cana

Everyone (7) Couples (7) Family (2) Friends (1) Other (1)
4 out of 5

Friends holiday

Nice hotel, lots to do, clean rooms, great beaches, pools and bars. Very friendly and helpful staff. The food at the main buffet is probably your safest bet however it can become a bit repetitive and boring. The restaurants were nice but not a lot of selection for vegetarians and only of average quality. Plenty of free activities, kayaking, tennis, volleyball, badminton plus sports centre with pool, basketball etc. The free wifi is great depending on which part of the resort you're located. Location of the resort is slightly in the middle of nowhere, great if you don't plan on leaving the hotel but if you want to do excursions then probably better to stay in Punta Cana. Overall i enjoyed my stay but it did not live up to my expectations compared to previous all inclusive holidays and I won't be returning to this particular part of the Dominican Republic.

Posted by on 26 Nov 2015

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4 out of 5

Posted by on 13 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Paola Montas

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 13 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Paola Montas

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 25 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Paola Montas

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Magnifique resort dans un cadre superbe , le personnel vraiment accueillant et au petit soin pour vous et toujours avec le sourire que ça soit les animateur les barmans ou les serveurs merci à tous ! Les chambres sont propres spacieuses et confortable , elles pourraient être un peu rafraîchies mais sont vraiment convenables ainsi! La nourriture est très bonne et varié que ça soit au buffet ou dans les restaurants . Les boissons sont également de qualité avec des cocktails divers sur demande et des alcools prenium. si quelque chose pourrait être amelioré ce serait de trouver une alternative à l absence de paille vraiment embarrassante pour boire les granités ou certains cocktail. ( absence dû au respect de l’environement) Trouver une solution écologique serait vraiment bien paille réutilisable ou biodégradable. Mis à part ce petit détail tout était parfait ! Merci à toute l’equipe

Posted by , from pontpoint, fr on 22 Feb 2019

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Comment from Hotel Management

28 Feb 2019 by Paola Montas

Dear Wali! We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We look forward to having the pleasure of having you back home in the near future. Kindest regards,

4 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Paola Montas

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Superbe expérience dans ce complexe. Tout était parfait, la nourriture, l'ambiance, le personnel était à l'écoute et très sympathique. Tout est fait pour mettre les touristes à l'aise. N'hésitez pas, vous ne serez pas déçu !

Posted by on 9 Jan 2019

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Comment from Hotel Management

12 Jan 2019 by Paola Montas

Dear Jéremie! We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Hilton La Romana. We are overjoyed to read that you’ve enjoyed your stay, especially our kind staff, the ambiance, and our food selection. We look forward to having the pleasure of having you back home in the near future.

3 out of 5
Wir haben ein Deluxe-Zimmer gebucht. Leider sind die nicht wirklich “Deluxe”. Das Zimmer hat nach scharfen Reinigungsmitteln gestunken. Wir haben dann das Zimmer gewechselt welches etwas besser war. Nach einer Nacht hatten wir aber dann die aufpreispflichtige Option genommen: preffered room... diese Zimmer war dann ganz ok. Preis/Leistung hat für uns nicht gestummen, deshalb wird das wohl ein einmaliger Besuch bleiben auch wenn die Anlage gut und das Personal sehr freundlich war.

Posted by , from Aargau on 7 Nov 2018

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Comment from Hotel Management

14 Nov 2018 by Paola Montas

Dear Pat, We sincerely apologize if there were any shortcomings in our end. We kindly would like to invite you to reach us with further details about your stay. Your remarks are truly valuable for us.

5 out of 5

Great Experience

The resort deserves the name Dream. It was just a great experience. All the infrastructure was very nice, clean and convenient. The beach was nice with wonderful sand. The food was mostly good, although there was surely a disrepancy between the quality of the food and the quality of the infrastructure and the staff services. Employees were extremely friendly and service oriented. Wifi coverage was extremly good however it hardly worked in my room. It was a bit tiring that the login had to be done again everytime when the device went sleeping.

Posted by on 12 Jun 2015

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4 out of 5

bon rapport qualité/prix

Très bel hôtel idéalement situé ! personnel agréable et efficace restauration de qualité malheureusement les chambres sont bruyantes en pleine saison manque de transats Pas de musique locale dans les bars dommage

Posted by on 12 Jan 2015

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About the Hilton La Romana All-Inclusive Resort & Water Park Punta Cana

Location Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 3 and 12 years old

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services

  • Kayaking included
  • Access to on-site nightclubs included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkelling included

Property Features

Hilton La Romana All-Inclusive Resort & Water Park Punta Cana is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Hilton La Romana All-Inclusive Resort & Water Park Punta Cana, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a free kid's club, a kids' pool and a fitness centre. Free valet parking is available. A complete renovation of Hilton La Romana All-Inclusive Resort & Water Park Punta Cana was completed in December 2019. Smoking is allowed in designated areas at this 4-star San Rafael del Yuma property.

  • 412 guestrooms or units
  • 3 levels
  • 4 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 7 bars or lounges
  • 7975 sq ft of conference space
  • 741 sq. m of conference space
  • Built in 1997
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Hilton La Romana All-Inclusive Resort & Water Park Punta Cana offers 412 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Spices Market – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Motor boating nearby
  • Cave exploring nearby
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Marina nearby
  • Fitness classes on site
  • Boat tours on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dreams La Romana Luxury
  • Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
  • Dreams Luxury All Inclusive
  • Dreams Romana Luxury All Inclusive
  • Dreams Romana Luxury
  • Hilton Romana All-Inclusive Family San Rafael Del Yuma
  • Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
  • Hilton Romana All-Inclusive Family San Rafael Del Yuma
  • Hilton Romana All-Inclusive Family Resort
  • Hilton Romana All-Inclusive Family
  • Hotel Hilton La Romana, an All-Inclusive Family Resort
  • Hilton La Romana an All Inclusive Family Resort
  • Dreams La Romana Luxury All Inclusive
  • Hilton Romana Inclusive Family
  • Hilton La Romana an All Inclusive Family Resort
  • Hilton La Romana All Inclusive Resort Water Park Punta Cana

You should know

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.