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5.0 out of 5

"The service was impeccable, everyone was so friendly and helpful. The hotel was absolutely stunning, amazing restaurants, drinks etc. I would definite ... " More

By a verified traveller on Thu 16 Jan 2020

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Junior Suite Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£436* Per night/room 23 Jan - 24 Jan

Ocean Front Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Junior Suite Swim Up King

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Master Swim Up Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Swim Up Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hyatt Zilara Cap Cana - Adults Only- All Inclusive. During your stay, you're just a quick walk from Juanillo Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools. Built in 2019, this 5-star resort has 375 rooms over 6 floors. All rooms offer pillowtop beds and flat-screen TVs.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and 24-hour room service
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Enjoy international cuisine at The Pier, one of the property's 6 restaurants and 6 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Treat yourself to detox wraps, body scrubs or reflexology at Larimar Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests speak favourably about the beach and the helpful staff
  • Just a 2-minute drive from Juanillo Beach and 11 minutes from Punta Cana Beach

Hyatt Zilara Cap Cana - Adults Only- All Inclusive ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Zilara Cap Cana - Adults Only- All Inclusive

Couples (2)
5 out of 5
The service was impeccable, everyone was so friendly and helpful. The hotel was absolutely stunning, amazing restaurants, drinks etc. I would definitely recommend this hotel.

Posted by on 16 Jan 2020

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Comment from Hotel Management

2 Feb 2020 by Social Media Coordinator

Dear Guest, On behalf of our staff members, we would like to thank you for sharing your experience and for recommending us. We are happy to know that you enjoyed your stay in our facilities. We do hope you consider visiting us soon. Best regards, Victoria Balbuena Social Media Coordinator

5 out of 5
Hôtel super classe l’un des plus beau séjour de ma vie . Qualité de la nourriture au top produit frais et varié beaucoup de choix et qualité . Grand merci à Ivan responsable de conciergerie . Je recommande cette hôtel paradisiaque . Juba et sarah

Posted by , from Genève on 8 Nov 2019

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Comment from Hotel Management

16 Nov 2019 by Jairo Pena

Dear Juba , We thank you for such a wonderful comment. We are glad that you had such a wonderful time. We look forward to welcoming you soon again. Caribbean regards,

About the Hyatt Zilara Cap Cana - Adults Only- All Inclusive

Location Boulevard Zona Hotelera, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

  • Kayaking included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkelling included

Property Features

Hyatt Zilara Cap Cana - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Cap Cana - Adults Only- All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a 24-hour fitness centre and a hot tub. Valet parking is free. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Hyatt Zilara Cap Cana - Adults Only- All Inclusive offers 375 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning

Food & Drink

The Pier – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Brandos – This fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Journeys – This theme restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Shutters Beachside – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Waves – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a complimentary water park, a lazy river and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Cave exploring nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

Larimar Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Hyatt Zilara Cap Cana Adults All Inclusive
  • Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
  • Hyatt Zilara Cap Cana Adults Hotel Punta Cana
  • Hyatt Zilara Cap Cana Adults Hotel
  • Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
  • Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
  • Hotel Hyatt Zilara Cap Cana - Adults Only
  • Hyatt Zilara Cap Cana Adults
  • Hyatt Zilara Cap Cana - Adults Only Punta Cana
  • Hyatt Zilara Cap Cana Adults Punta Cana
  • Hyatt Zilara Cap Cana Adults Only – All Inclusive
  • Hyatt Zilara Cap Cana All Inclusive
  • Hyatt Zilara Cap Cana Adults
  • Hyatt Zilara Cap Cana - Adults Only- All Inclusive Punta Cana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.