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4.6 out of 5

"Great service, very good restaurants and bars Very friendly staff Great butler called JORGE " More

By a verified traveller on Fri 21 Feb 2020

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Hotel Description

The free breakfast at Majestic Mirage Punta Cana - All Suites - All inclusive gets good marks from our customers. During your stay, you'll be within walking distance of Hard Rock Golf Club at Cana Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 13 outdoor pools. This 5-star resort has 517 rooms. Enjoy your stay with amenities like free WiFi and a jetted bathtub in each room.

  • Air-conditioned rooms with free minibar items, balconies and jetted bathtubs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a beach bar and 4 swim-up bars
  • Splash around at the lazy river or swim in the 13 outdoor pools
  • Treat yourself to Swedish massages, thalassotherapy or manicures and pedicures at Majestic Spa
  • Services include babysitting, a free kids' club and concierge services
  • On-site recreation includes 3 outdoor tennis courts, a fitness centre and volleyball
  • Guests speak favourably about the helpful staff and the beach
  • 5 minutes by car from Arena Gorda Beach and 6 minutes from Hard Rock Golf Club at Cana Bay

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mirage Club One Bedroom Suite With Jacuzzi - Adults Only

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family One Bedroom Suite with Outdoor Jacuzzi - Minimum 4 People

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sky View Suite Roof Top with Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Majestic Mirage Punta Cana - All Suites - All inclusive ratings based on 14 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Mirage Punta Cana - All Suites - All inclusive

Everyone (6) Couples (2) Family (2)
5 out of 5
Great service, very good restaurants and bars Very friendly staff Great butler called JORGE

Posted by , from Uk on 21 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Customer Care

Dear MatthewMarkow, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Mirage. Warm regards, Ada Camilo Customer Care Majestic Resorts.

5 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Mirage. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5
Excelent place, good service, clean areas, friendly staff peoples and excellent furniture and facilities

Posted by on 19 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Customer care

Dear Valued Guest, On behalf of the Majestic Mirage team, we would like to thank you for sharing your memories of your fantastic time here with us. We thank you for your lovely remarks regarding our resort facilities and friendly staff members. Sincerely, Claris Espinal Customer Care Majestic Resorts

4 out of 5
Both the beach and pool areas of this hotel are lovely. The rooms are nice as well, although for only 2 years old, look a little tired/dated.

Posted by on 28 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Customer care

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to see that you enjoyed our beach and pool area. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Sincerely, Claris espinal Customer care Majestic Resorts

4 out of 5
Es ist ein schönes Hotel und für karibische Verhältnisse wird auch auf die Sauberkeit und guten Service geachtet (kommt nicht ganz an den europäischen Standard an aber ist ganz ok). Auch das Essen war im Durchschnitt meistens gut. Nur das italienische Restaurant war miserabel. Entweder sie lernen wie ansatzweise italienisch gekocht wird oder sie ersetzen das Restaurant lieber mit etwas anderem. Den Japaner fanden wir super! Beim Franzosen waren die Portionen sehr klein (als Vorspeise gab es gezählte zwei Crevetten pro Person). Das Personal war immer freundlich und wenn als junge europäische Frau von den vielen "Komplimenten" abgesehen wird, haben sich alle um das wohlergehen der Gäste gekümmert. Vor allem der Kellner "Super Dario" und die Kellnerin Noemi haben uns top bedient und waren sehr amüsant. Am Strand war Juan unser Liebling! Für eine erneuten Besuch im Majestic würden wir als Freundinnen vermutlich eher das Elegance oder das Colonial besuchen (es sah aus, als wäre dort mehr los und die Gäste sind vom Alter her durchmischter als im Mirage). Im Mirage war mehr Erholung angesagt und die Gäste waren meistens einiges Älter als wir. Als Paarurlaub würde das Mirage aber dann vielleicht doch wieder passender sein.

Posted by , from Zürich on 17 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by Customer care

Dear Lucia, Thank you for taking the time to share your feedback regarding your recent stay with us. Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to make your stay as a memorable experience. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought this incident to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Claris Espinal Customer careMajestic Espinal

3 out of 5
Die Anlage ist in die Jahre gekommen, der Unterhalt von technischen Einrichtungen ist bescheiden.

Posted by on 28 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvement. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope that you enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5
Es war ein super Aufenthalt. Das Personal war sehr freundlich und hilfsbereit.

Posted by on 21 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Customer care

Dear Valued Guest, Greetings from Majestic Mirage and thank you very much for taking the time to share your review here on Expedia. We are thrilled to read that you were extremely satisfied with the level of service received from our team members. Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon. Sincerely, Claris Espinal Customer care Majestic Resorts

5 out of 5

Posted by on 29 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

About the Majestic Mirage Punta Cana - All Suites - All inclusive

Location Bavaro, Punta Cana, La Altagracia 23000

Renovations + Closures

This property is closed from 15 June 2020 to 30 September 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests aged 12 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Language
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Tennis lessons
  • Windsurfing equipment
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site clubs included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 12
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Golf included
  • Off-site tours not included
  • Golf - number of holes 18
  • Golf - green fees included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Yoga classes/lessons included
  • Windsurfing equipment not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Snorkelling gear not included
  • Tennis lessons not included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • On-site live performances included

Property Features

Majestic Mirage Punta Cana - All Suites - All inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Majestic Mirage Punta Cana - All Suites - All inclusive, you can cool off in one of the 13 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 8 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 5-star Punta Cana resort.

  • 517 guestrooms or units
  • 8 dining venues
  • 4 swim-up bars
  • 15 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -13
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts -3
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Mirage Punta Cana - All Suites - All inclusive offers 517 forms of air-conditioned accommodation with free minibar items and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and complimentary toiletries. This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to noon.

Majestic Mirage Punta Cana - All Suites - All inclusive has 8 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

13 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Majestic Spa has 17 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 17
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Majestic Mirage Punta Cana - All Suites - All inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-out is available

Individually wrapped food options are available through room service

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 48 hours

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.