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26 Aug 2018 by Alvaro Fontenla, General Manager
Dear suzanne, Thank you for staying with us and for rating your experience. We are very concerned to know that you had such an unsatisfactory stay. Our main goal is for each guest to leave with a very pleasant memory, so you can rest assured that I will follow up and take the required actions to eliminate the inconveniences you might faced. We will be honored if you reconsider staying with us again, as an opportunity to change the wrong impression you got from us. Best regards,
20 Mar 2020 by Marcos Castillo General Manager Occidental Punta C
Estimado Huésped, Gracias por el tiempo dedicado para valorar su estancia con nosotros, esperamos poder servirle de nuevo pronto. Saludos cordiales
14 Nov 2019 by AmbarOPC
Dear Majst, First at all, sorry for not been able to respond you in German. I would like to thank you for taking a moment to provide us with feedback regarding your recent stay at the Occidental Punta Cana. Although we always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill their expectations. I would like to apologize for anything you might’ve encountered during your time with us that made your holidays less than perfect. On behalf of the Occidental Punta Cana and its staff, I would like to reiterate our appreciation for choosing to stay with us. I hope you reconsider giving us another opportunity to serve you and, this time, exceed your expectations. It was truly a pleasure to serve you. Best Regards, Ambar Guzman Assistant Manager Occidental Punta Cana
7 Jun 2019 by AmbarOPC
Lieber Gast, Vielen Dank für Ihr Feedback zu Ihrem letzten Aufenthalt bei uns. Es gibt für uns nichts Wichtigeres, als jedem unserer Gäste einen Fünf-Sterne-Service und ein hervorragendes Urlaubserlebnis zu bieten. Wir hoffen aufrichtig, dass wir die Möglichkeit haben, Sie in Zukunft wieder bei uns aufzunehmen. Wir garantieren, dass wir Ihre Erwartungen nicht nur erfüllen, sondern übertreffen. Es war uns eine große Freude, Ihnen zu dienen. Freundliche Grüße, Ambar Guzman Assistant Manager Occidental Punta Cana
7 Jun 2019 by AmbarOPC
Dear Guest, Greetings from the Occidental Punta Cana ! Thank you for rating your stay. There is nothing more important to us thank to meet our guests’ expectations and offer them a superior holiday experience which is why we are constantly making improvements. That said, it would be a joy to be your host in the future. We look forward to welcoming you back of offering you a far better stay than your last.. It was sincerely a pleasure to serve you. Cordial regards, Ambar Guzman Assistant Manager Occidental Punta Cana
20 Oct 2019 by AmbarOPC
Cher Invité, Recevez des salutations amicales de la part de l’Occidental Punta Cana et de ses collaborateurs. Tout d'abord, nous tenons à vous remercier de nous avoir choisis comme destination de vacances. Il est très agréable de savoir que les clients quittent l’hôtel aussi satisfaits que vous. Pour nous, c'est l'objectif principal. Nous espérons vous revoir bientôt. Ce sera un plaisir de le recevoir à nouveau. Cordialement Ambar Guzman Assistant Manager Occidental Punta Cana
21 Mar 2019 by ScarlettA
Sehr geehrter Gast, Wir möchten uns dafür bedanken, dass Sie sich die Zeit genommen haben unser Hotel hier zu bewerten. Es freut uns zu lesen, dass Sie sich bei uns wohl gefühlt haben und wir würden uns sehr freuen, Sie bei Ihrem nächsten Dominikanische Republik Aufenthalt erneut willkommen heißen zu dürfen! Wir bedanken uns dass wir Ihre Gastgeber sein durften und würden uns sehr freuen wenn Sie uns wieder im die Punta Cana besuchen kommen. Mit Freundlichen Grüßen, Scarlett Acosta Social Media Manager Occidental Punta Cana
5 Jan 2019 by Fernanda Gil, Guest Service Assistant
Dear Nikola, Thank you for taking a moment to share your recent experience at the Occidental Punta Cana with us. I sincerely apologize for being unable to respond to your review in French. We try to give every single one of our guests a very personalized experience, even once they’ve already left the hotel. That said, I would like to express our sincerest gratitude for your kind words and hope that we are able to host you again in the future. It was our sincerest pleasure to serve you. Best regards, Fernanda Gil Guest Service Assistant Occidental Punta Cana
27 Nov 2018 by ScarlettA
Sehr geehrter Reisender, Wir möchten uns dafür bedanken, dass Sie sich die Zeit genommen haben unser Hotel hier zu bewerten. Es freut uns zu lesen, dass Sie sich bei uns wohl gefühlt haben und wir würden uns sehr freuen, Sie bei Ihrem nächsten Dominikanische Republik Aufenthalt erneut willkommen heißen zu dürfen! Wir bedanken uns dass wir Ihre Gastgeber sein durften und würden uns sehr freuen wenn Sie uns wieder im die Occidental Punta Cana besuchen kommen. Mit Freundlichen Grüßen, Scarlett Acosta Social Media Manager Occidental Punta Cana
17 Feb 2017 by ScarlettA
Dear Marco, First and foremost, I would like to apologize for being unable to answer in to your review in German. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us with feedback regarding your recent stay at the Occidental Punta Cana. We are saddened to hear that we have not succeeded in satisfying your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. We sincerely apologize for failing to do so in your case. Hopefully, you will reconsider staying with us in the future so we can prove to your our commitment to guest satisfaction. I guarantee that you will have a far superior experience and, if you do, I will be here to ensure your stay with us surpassed your expectations. We reiterate our appreciation to you for choosing us as your holiday destination. It was truly a pleasure to serve you. Kind Regards, Scarlett Acosta Community Manager
This property is closed from 18 March 2020 to 30 June 2020 (dates subject to change).
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Kids' club
Entertainment
Not included
Occidental Punta Cana - All Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Occidental Punta Cana - All Inclusive Resort offers its guests 3 the outdoor swimming pools and a fitness centre. There are 11 restaurants on site. You can enjoy a drink at one of the bars, which include 10 bars/lounges and A swim-up bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the eco-friendly Occidental Punta Cana - All Inclusive Resort. Self parking is free. This 4-star Punta Cana resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking , Free parking nearby
Occidental Punta Cana - All Inclusive Resort offers 860 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM. The property hosts a free manager's reception daily.
El Alcázar – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Las Reses – This restaurant only serves dinner. Open selected days.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
Via Veneto – This restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Caracolas – This restaurant specialises in seafood and only serves dinner. Open selected days.
Room service is available.
3 the outdoor swimming pools are on site along with a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
