"It's really nice resort, gardens are amazing, kept top notch, huge pools for all ages, entertanment is exellent, really enjoyed it. We've stayed in ma ... " More
23 Feb 2022 by Marcos Castillo - Occidental Punta Cana
Dear Milan, We would like to express our appreciation for the comments you have made on your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation. At the Occidental Punta Cana hotel we continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. Thank you once again for choosing us, we look forward to the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana
22 Oct 2021 by Marcos Castillo - Occidental Punta Cana
Lieber Sandra, Wir möchten uns für Ihre Kommentare zu Ihrem letzten Besuch bedanken, da sie uns helfen zu verstehen, wie unsere Gäste ihren Aufenthalt bei uns genießen. Es ist immer unser Ziel, maximale Kundenzufriedenheit zu erreichen und wir freuen uns sehr, dass Sie Ihren Urlaub genossen haben. Im Hotel Occidental Punta Cana bemühen wir uns ständig, die beste Qualität zu bieten und sicherzustellen, dass alle unsere Gäste mit schönen Erinnerungen an ihren Urlaub nach Hause zurückkehren. Nochmals vielen Dank, dass Sie sich für uns entschieden haben, wir freuen uns auf die Gelegenheit, Sie in Zukunft wieder zu bedienen und Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen, Marcos Castillo Geschäftsführer Occidental Punta Cana
20 Mar 2020 by Marcos Castillo General Manager Occidental Punta C
Estimado Huésped, Gracias por el tiempo dedicado para valorar su estancia con nosotros, esperamos poder servirle de nuevo pronto. Saludos cordiales
14 Nov 2019 by AmbarOPC
Dear Majst, First at all, sorry for not been able to respond you in German. I would like to thank you for taking a moment to provide us with feedback regarding your recent stay at the Occidental Punta Cana. Although we always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill their expectations. I would like to apologize for anything you might’ve encountered during your time with us that made your holidays less than perfect. On behalf of the Occidental Punta Cana and its staff, I would like to reiterate our appreciation for choosing to stay with us. I hope you reconsider giving us another opportunity to serve you and, this time, exceed your expectations. It was truly a pleasure to serve you. Best Regards, Ambar Guzman Assistant Manager Occidental Punta Cana
7 Jun 2019 by AmbarOPC
Lieber Gast, Vielen Dank für Ihr Feedback zu Ihrem letzten Aufenthalt bei uns. Es gibt für uns nichts Wichtigeres, als jedem unserer Gäste einen Fünf-Sterne-Service und ein hervorragendes Urlaubserlebnis zu bieten. Wir hoffen aufrichtig, dass wir die Möglichkeit haben, Sie in Zukunft wieder bei uns aufzunehmen. Wir garantieren, dass wir Ihre Erwartungen nicht nur erfüllen, sondern übertreffen. Es war uns eine große Freude, Ihnen zu dienen. Freundliche Grüße, Ambar Guzman Assistant Manager Occidental Punta Cana
7 Jun 2019 by AmbarOPC
Dear Guest, Greetings from the Occidental Punta Cana ! Thank you for rating your stay. There is nothing more important to us thank to meet our guests’ expectations and offer them a superior holiday experience which is why we are constantly making improvements. That said, it would be a joy to be your host in the future. We look forward to welcoming you back of offering you a far better stay than your last.. It was sincerely a pleasure to serve you. Cordial regards, Ambar Guzman Assistant Manager Occidental Punta Cana
20 Oct 2019 by AmbarOPC
Cher Invité, Recevez des salutations amicales de la part de l’Occidental Punta Cana et de ses collaborateurs. Tout d'abord, nous tenons à vous remercier de nous avoir choisis comme destination de vacances. Il est très agréable de savoir que les clients quittent l’hôtel aussi satisfaits que vous. Pour nous, c'est l'objectif principal. Nous espérons vous revoir bientôt. Ce sera un plaisir de le recevoir à nouveau. Cordialement Ambar Guzman Assistant Manager Occidental Punta Cana
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Occidental Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Occidental Punta Cana - All Inclusive offers its guests 3 outdoor swimming pools and a fitness centre. There are 11 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and A poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the business-friendly Occidental Punta Cana - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana property.
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Occidental Punta Cana - All Inclusive offers 860 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation includes single sofa beds. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
The property hosts a free manager's reception daily.
El Alcázar – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Las Reses – This restaurant only serves dinner. Open selected days.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
Via Veneto – This restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Caracolas – This restaurant specialises in seafood and only serves dinner. Open selected days.
Room service is available.
3 outdoor swimming pools are on site along with a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
