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Hotel Description

Our customers tell us that they enjoy the pool at Riu Palace Macao – Adults Only All Inclusive. During your stay, you're just a quick walk from Arena Gorda Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. This 4-star resort has 364 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a free stocked minibar in each room.

  • Air-conditioned rooms with free minibar items, balconies or patios and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar and 3 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with body wraps, deep-tissue massages or manicures and pedicures at Renova Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes 4 outdoor tennis courts, a fitness centre and a sauna
  • Guests speak favourably about the beach and the location
  • Just a 1-minute drive from Arena Gorda Beach and 7 minutes from Hard Rock Golf Club at Cana Bay

Suite, Jetted Tub (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Superior (B2C)

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Junior Suite (B2C)

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Junior Suite Deluxe (B2C)

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Riu Palace Macao – Adults Only All Inclusive ratings based on 3 verified reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Riu Palace Macao – Adults Only All Inclusive

Everyone (1) Couples (2)
4 out of 5

Posted by on 1 Jan 2020

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1 out of 5

Mauvais choix

nous ne sommes restes que 5nuits au lieu de 14 :piscine envahie des le matin par des gens buvant et hurlants avec une musique au maximum Insuportable les transats reservestot le matin.UN vent violent sur la plage donc impossible d'y rester Une deco et un eclairage au neon blanc dans les chambres et au bar bourre du matin au soir Nous avons donc changer d'hotel...Desole mais pour nous c'etait totalement negatif

Posted by on 27 Jan 2013

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1 out of 5

mauvais choix

nous ne sommes restes que 5 nuits au lieu de 14cet hotel ne nous correspondait en rien une seule piscine envahie des le matin par des groupes buvants et hurlants avec une musique au maximum ...insuportable..aucun transat de libre en plus .. sur la plage impossible de s'allonger trop de vent...la chambre extremement humide ...le buffet etait correct...la deco surtout l'eclairage blanc cru violent neon danstout l'hotel teint blafard assure...nous avons change d'hotel a nos frais bien sur ..

Posted by on 26 Jan 2013

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About the Riu Palace Macao – Adults Only All Inclusive

Location Playa Arena Gorda, Punta Cana, La Altagracia 23000

Renovations + Closures

This property is closed from 31 March 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkelling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site clubs included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • On-site live performances included
  • Theme parties included
  • Snorkelling included

Property Features

Riu Palace Macao – Adults Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Riu Palace Macao – Adults Only All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 the outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. A nightclub, a hot tub, and a fitness centre are also featured at the eco-friendly Riu Palace Macao – Adults Only All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 4-star Punta Cana resort.

  • 1 building
  • 364 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars or lounges
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (26.1 km / 16.2 mi)
  • Parking: Free self parking

Room Amenities

Riu Palace Macao – Adults Only All Inclusive offers 364 forms of accommodation with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. This Punta Cana resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

El Patio – This buffet restaurant serves breakfast, lunch and dinner.

Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Pancho – This steakhouse is located by the pool. Open daily.

Volare – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Krystal – This restaurant specialises in fusion cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Renova Spa has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 3
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Macao – Adults Only All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner.

  • Caters to adults only
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Minimum guest age is 18
  • Gap period enforced between guests' stays

Hotel Names

  • Macao All Inclusive
  • Macao Palace
  • Macao Riu
  • Macao Riu Palace
  • Palace Macao
  • Palace Macao Riu
  • Riu Palace Macao
  • Riu Palace Macao All Inclusive
  • Riu Palace Macao All Inclusive Punta Cana
  • Riu Palace Macao Punta Cana
  • Riu Palace Macao Hotel Punta Cana
  • Riu Palace Macao Adults All Inclusive Punta Cana
  • Riu Palace Macao Adults All Inclusive
  • Riu Palace Macao Adults Punta Cana
  • Riu Palace Macao Adults
  • Riu Palace Macao Adults All Inclusive All-inclusive property
  • Riu Palace Macao Inclusive
  • Riu Palace Macao – Adults Only All Inclusive Punta Cana

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.