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4.3 out of 5

"All in all a good stay. The check in went very smooth. Room was nice and spacey. However, the balcony doors very in a very bad shape. You could barely ... " More

By a verified traveller on Tue 22 Feb 2022

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Junior Suite (Deluxe, L)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (Deluxe, B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (L)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Ocean View (Deluxe Elite Club, U)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Deluxe Elite Club, L)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (Deluxe Elite Club, B2C)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Riu Palace Macao - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arena Gorda Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a swim-up bar and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, hot stone massages or body wraps at Renova Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and volleyball
  • Guests have great things to say about the clean guestrooms and the beach
  • 6 minutes by foot from Arena Gorda Beach and a 5-minute drive from Iberostar Golf Course

Riu Palace Macao - Adults Only - All Inclusive ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riu Palace Macao - Adults Only - All Inclusive

Everyone (2)
4 out of 5
All in all a good stay. The check in went very smooth. Room was nice and spacey. However, the balcony doors very in a very bad shape. You could barely open it and the mosquito door was completely broken. I had big issues with the electric plugs. They are overused and if you put in you phone charger i'd would not hold on itself. I used on of my plasters to hold it in.... not really good. The food in the Buffet and the Italian was very good. I didn't visit the others. Furthermore I loved the staff in the F&B Outlets. Always very kind and pampering. Even at the pool the drinks came within minutes. Check out was very smooth. Although I had a final bad experience. As i booked myself an Uber to leave, as Uber is 10 times cheaper than the taxis. They Property did not let the Uber enter.... I would have had to walk to the main gate with all my luggage. So I had to cancel the Uber and take one of the Taxis the Front Desk booked me.. Dear Hotel not very nice...

Posted by on 22 Feb 2022

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5 out of 5

Posted by on 7 Mar 2022

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4 out of 5

Posted by on 1 Jan 2020

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About the Riu Palace Macao – Adults Only All Inclusive

Location Playa Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

All-inclusive room rates at Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Sailing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available drinks included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Service charge included
  • Additional service charge accepted
  • All meals included
  • Minibar (all drinks included)
  • Scuba lessons included
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • Onsite live performances included
  • Theme parties included
  • Snorkelling included

Property Features

Some rates at Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. A nightclub, 1 hot tub, and a fitness centre are also featured at the luxury Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 1 building
  • 476 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 7 bars or lounges
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

  • Private balcony or patio
  • Separate bedroom
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

El Patio – This buffet restaurant serves breakfast, lunch and dinner.

Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Krystal – This restaurant is located by the pool. Open daily.

Volare – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Elite Club – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Macao - Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. <

  • Grey water recycling system
  • Debit cards not accepted
  • Humane animal treatment
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Guest will receive an email before arrival 2 weeks
  • No cots (infant beds) available
  • Comprehensive food waste policy
  • Guests will receive an email with special check-in instructions
  • Comprehensive recycling policy
  • Smoke detector
  • Service animals not allowed
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • Macao All Inclusive
  • Macao Palace
  • Macao Riu
  • Macao Riu Palace
  • Palace Macao
  • Palace Macao Riu
  • Riu Palace Macao
  • Riu Palace Macao All Inclusive
  • Riu Palace Macao All Inclusive Punta Cana
  • Riu Palace Macao Punta Cana
  • Riu Palace Macao Hotel Punta Cana
  • Riu Palace Macao Adults All Inclusive Punta Cana
  • Riu Palace Macao Adults All Inclusive
  • Riu Palace Macao Adults Punta Cana
  • Riu Palace Macao Adults
  • Riu Palace Macao Adults All Inclusive All-inclusive property
  • Riu Palace Macao Inclusive
  • Riu Macao Inclusive Inclusive
  • Riu Palace Macao Adults Only All Inclusive
  • Riu Palace Macao – Adults Only All Inclusive
  • Riu Palace Macao - Adults Only - All Inclusive Punta Cana

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.