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Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£358* Per night/room 6 Jul - 7 Jul

Castle Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beach Front Jr. Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Castle Junior Suite Swim Out

Bed Count 1 King Bed Maximum Occupancy 2 Max

Castle Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sanctuary Cap Cana, All-Inclusive Adult Resort. During your stay, you're just a quick walk from Juanillo Beach. Features include free WiFi in public areas and free valet parking, plus 5 outdoor pools. Built in 2007, this 5-star resort has 323 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a jetted bath in each room.

  • Air-conditioned rooms with free minibar items, furnished balconies or patios and pillowtop beds
  • Free WiFi
  • Free valet parking
  • Enjoy seafood with a beachfront location at Blue Marlin, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the 5 outdoor pools or soak in the spa tub
  • Treat yourself to aromatherapy, body treatments or deep-tissue massages at Sanctuary Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour fitness centre and a steam room
  • Guests speak favourably about the clean guestrooms and the pool
  • Just a 1-minute drive from Juanillo Beach and 11 minutes from Punta Cana Beach

Sanctuary Cap Cana, All-Inclusive Adult Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sanctuary Cap Cana, All-Inclusive Adult Resort

Couples (1)
5 out of 5

Wunderbares Hotel

Pros: Alles!
Cons: Nein.
Location: Direkt am schönen weissen Strand in der Nähe von Punta Cana bleiben. Draussen (Samana) ist die Armut extrem, dass möchte man in den Ferien nicht sehen
Es gibt nichts zu beanstanden. Wir waren 5 Tage in diesem super Resort und sind dann noch in ein anderes Resort nach Samana gereist, wo wir 10 Tage bleiben wollten. Nach 5 Tagen sind wir ins Sanctuary zurückgekehrt, da es uns im anderen Resort gar nicht gefallen hat. Mitarbeiter, Zimmer, Essen, Restaurants, Strand, gesamte Anlage, einfach alles ist perfekt und auf hohem Niveau. Falls wir je wieder in die DomRep reisen sollten, dann sicher wieder in dieses Resort. Herzlichen Dank an alle für den wunderschönen Aufenthalt!

Posted by , from Zürich on 24 Jan 2017

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Comment from Hotel Management

31 Jan 2017 by Jennifer Velasquez / Assistant Management

It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain Our Resort brand standards. Your feedback has been shared to the team as a motivation to keep up our work. Kind Regards,

About the Sanctuary Cap Cana, All-Inclusive Adult Resort

Location Blvd Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia 23302

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

  • Access to on-site nightclubs included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • Language classes/lessons included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • All available beverages included
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Sanctuary Cap Cana, All-Inclusive Adult Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Sanctuary Cap Cana, All-Inclusive Adult Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, A beach bar, and A swim-up bar. Public spaces have free WiFi. This Colonial property also offers a 24-hour fitness centre, a hot tub and a steam room. Valet parking is free. A complete renovation of Sanctuary Cap Cana, All-Inclusive Adult Resort was completed in September 2018. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 323 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 5 bars or lounges
  • 3466 sq ft of conference space
  • 322 sq. m of conference space
  • Built in 2007
  • Dining venue
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Sanctuary Cap Cana, All-Inclusive Adult Resort offers 323 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Jetted bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Blue Marlin – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Casabella – This restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.

Wok – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Steakhouse – This steakhouse specialises in Argentinean cuisine and only serves dinner. Open daily.

Capriccio – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Cave exploring nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Marina nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Sanctuary Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sanctuary Cap Cana, All-Inclusive Adult Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cap Cana Sanctuary
  • Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
  • Sanctuary Hotel Cap Cana
  • Sanctuary Cap Cana Hotel Punta Cana
  • Sanctuary Cap Cana Resort
  • Sanctuary Cap Cana Alsol All Inclusive
  • Sanctuary Alsol All Inclusive
  • Sanctuary Cap Cana Alsol
  • Sanctuary Cap Cana AlSol All Inclusive Adults
  • Sanctuary AlSol All Inclusive Adults
  • Sanctuary Cap Cana AlSol Adults
  • Sanctuary AlSol Adults
  • Sanctuary All Inclusive Playa Hotels Resorts
  • Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
  • Sanctuary Cap Cana Adults Playa Hotel Resorts
  • Sanctuary Cap Cana, All-Inclusive Adult Resort Punta Cana
  • Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
  • Sanctuary Cap Cana Adults Playa Resorts Punta Cana
  • Sanctuary Cap Cana Adults Playa Resorts
  • Sanctuary Cap Cana by AlSol All Inclusive Adults Only
  • Sanctuary Cap Cana by Alsol Adults Only All Inclusive
  • Sanctuary Cap Cana by Alsol All Inclusive
  • Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
  • Sanctuary Cap Cana
  • Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

You should know

  • Pool access available from 6 AM to 7 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.