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5.0 out of 5

"Great views and just a beautiful hotel, with a very well maintained beach and pool area. The staff go above and beyond to make your experience amazing ... " More

By a verified traveller on Thu 07 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Secrets Cap Cana Resort & Spa - Optional All Inclusive. During your stay, you're just a quick walk from Juanillo Beach. Features include free breakfast, free WiFi in public areas and free valet parking. This 4.5-star hotel has 457 rooms. Free WiFi and balconies/patios are available in all rooms.

  • Air-conditioned rooms with balconies or patios, 24-hour room service and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with ocean views, stop by SeaSide Grill, one of the property's 8 restaurants and 6 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, manicures and pedicures or body wraps at Pevonia Spa
  • Services include dry cleaning/laundry, concierge services and wedding services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the restaurant and the pool
  • Just a 1-minute drive from Juanillo Beach and 11 minutes from Punta Cana Beach

Junior Suite Tropical View (King Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£256* Per night/room 17 Jul - 18 Jul

Preferred Club Master Suite Swim Out Ocean Front King Bed - Butler Service included

Bed Count 1 King Bed Maximum Occupancy 2 Max

ROH Run Of The House

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Preferred Club Presidential Suite Ocean Front King Bed - Butler Service included

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Bungalow Presidential Suite Ocean Front King Bed - Butler Service included

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Junior Suite Pool View Double

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Secrets Cap Cana Resort & Spa - Optional All Inclusive ratings based on 3 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Cap Cana Resort & Spa - Optional All Inclusive

Everyone (2) Couples (1)
5 out of 5
Great views and just a beautiful hotel, with a very well maintained beach and pool area. The staff go above and beyond to make your experience amazing at this hotel. La Diva didn’t fail to put a smile on our faces as well our concierge Felix helped me organise a nice birthday celebration for my partner. Will definitely return!

Posted by , from Hertfordshire on 7 Nov 2019

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Comment from Hotel Management

15 Nov 2019 by Social Media Coordinator

Dear Guest, Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Luz Mota Social Media Coordinator Secrets Cap Cana Resort & Spa

5 out of 5
Vor 2 Jahren erbaute Luxus-Anlage an Traumstrand, ausserordentlich höfliches und serviceorientiertes Personal

Posted by , from Luzern, CH on 8 Jan 2019

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5 out of 5
Die Anlage ist einfach ein Traum. Das Früstückbuffet ist in seiner Reichhaltiket nicht zu schlagen. Das Resort ist zwar teuer, aber jeder Cent lohnt sich.

Posted by on 2 Jan 2018

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About the Secrets Cap Cana Resort & Spa - Optional All Inclusive

Location Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia 51101

Renovations + Closures

This property is closed from 27 March 2020 to 9 July 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Secrets Cap Cana Resort & Spa - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Not included

  • Surcharge for bottled wine
  • Airport transfers

  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Buffet and à la carte dining
  • Gratuities included
  • Room service during certain hours
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included

Property Features

Some rates at Secrets Cap Cana Resort & Spa - Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Secrets Cap Cana Resort & Spa - Optional All Inclusive offers its guests 2 the outdoor swimming pools and a fitness centre. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 6 bars/lounges and A poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A nightclub, spa services, and a terrace are also featured at the luxury Secrets Cap Cana Resort & Spa - Optional All Inclusive. Free self parking and valet parking are available. This 4.5-star Punta Cana hotel is smoke free.

  • 457 guestrooms or units
  • 8 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Towels for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Secrets Cap Cana Resort & Spa - Optional All Inclusive offers 457 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

SeaSide Grill – Overlooking the ocean, this steakhouse serves lunch and dinner.

Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Bordeaux – This restaurant specialises in French cuisine. Open daily.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pevonia Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Individually wrapped food options are available through room service.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines and the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available through room service.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines and the enhanced cleanliness sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • Secrets Cap Cana Resort
  • Secrets Cap Cana
  • Secrets Cap Cana Resort All Inclusive-Adults Punta Cana
  • Secrets Cap Cana Resort All Inclusive-Adults
  • Secrets Cap Cana All Inclusive-Adults Punta Cana
  • Secrets Cap Cana All Inclusive-Adults
  • Secrets Cap Cana Resort Spa Adults Only All Inclusive
  • Hotel Secrets Cap Cana Resort & Spa-Adults Only Punta Cana
  • Punta Cana Secrets Cap Cana Resort & Spa-Adults Only Hotel
  • Hotel Secrets Cap Cana Resort & Spa-Adults Only
  • Secrets Cap Cana Resort Adults Punta Cana
  • Secrets Cap Cana Adults Punta Cana
  • Secrets Cap Cana Resort & Spa-Adults Only Punta Cana
  • Secrets Cap Cana Resort Spa Adults Only OPENING NOV 15
  • Secrets Cap Cana Resort Adults
  • Secrets Cap Cana Adults
  • Secrets Cap Cana Resort Spa Adults Only All Inclusive
  • Secrets Cap Cana Resort Spa All Inclusive Adults Only
  • Secrets Cap Cana Resort Spa
  • Secrets Cap Cana & Punta Cana
  • Secrets Cap Cana Resort Spa
  • Secrets Cap Cana Resort Spa Adults Only
  • Secrets Cap Cana All Inclusive Adults Only.
  • Secrets Cap Cana Resort Spa Optional All Inclusive
  • Secrets Cap Cana Resort & Spa - Optional All Inclusive Hotel

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.