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Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 2 Max
£195* Per night/room 10 Jul - 11 Jul

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Luxury Suite

Bed Count 2 King Beds Maximum Occupancy 3 Max

Luxury Suite

Bed Count 2 King Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with body treatments, body scrubs or facials at Serene Spa
  • Services include a lifeguard on site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Steps from Cabeza de Toro Beach and 14 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee

Serenade Punta Cana Beach & Spa Resort - All Inclusive ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Serenade Punta Cana Beach & Spa Resort - All Inclusive

Everyone (1) Family (2)
5 out of 5
Perfektes All inklusive Hotel, Preis Leistungen ist hervorragend

Posted by on 4 May 2022

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Comment from Hotel Management

5 May 2022 by Social Media

Dear Luca, We extend our gratitude to you for the great privilege of allowing us to be your host hotel for your vacation in Punta Cana. Our main goal is to offer memorable vacations to our guests and meet their needs. It is marvelous to know that we made your stay a truly unique experience. We look forward to providing you with another memorable experience. Kind regards, Management Team of the Hotel Serenade Punta Cana.

5 out of 5

Posted by on 24 Feb 2022

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4 out of 5
Wir waren sehr zufrieden

Posted by on 20 Oct 2021

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Comment from Hotel Management

20 Nov 2021 by Hotel Management

Valeria, Wir freuen uns, dass Ihre kürzliche Erfahrung in unserem Hotel den besten Eindruck hinterlassen hat, und freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen, Die Hotelleitung Serenade Punta Cana

About the Serenade Punta Cana Beach & Spa Resort - All Inclusive

Location Carretera Cabeza de Toro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Children's club

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities

Not included

  • Scuba-diving lessons
  • Spa/beauty facilities and services

  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • Buffet-style meals included
  • On-site entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Premium food items included
  • One or more venues limit dining availability
  • Limited meals offered through room service
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Room service during certain hours

Property Features

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a sauna. Free self parking is available. This 4.5-star Punta Cana property is smoke free.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • Built in 2020
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Buffet Principal – On-site buffet restaurant.

Restaurante SteakHouse – On-site diner. Open daily.

Restaurante Italiano – On-site theme restaurant. Open daily.

Restaurante Japones – On-site theme restaurant. Open daily.

Restaurante Mediterraneo – On-site theme restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Serene Spa has 2 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee. This property affirms that it adheres to the cleaning and disinfection practice of: Safe Travels (WTTC - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (WHO); COVID-19 Guidelines (CDC); Bureau Veritas (third-party expert - Global); SGS (third-party expert - Global).

  • Grey water recycling system
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean™ (Safehotels—global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • On-site COVID-19 testing (PCR) is available
  • On-site COVID-19 testing (Antigen) is available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serenade Punta Cana Beach Spa Resort
  • Serenade Punta Cana Beach Spa Casino Resort
  • Serenade Punta Cana Beach Spa Casino Resort All Inclusive

You should know

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.