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"Very comfotable clean room. Excellent value for money. Spacious room and beds. " More

By a verified traveller on Sun 15 Sep 2019

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£53* Per night/room 27 Jun - 28 Jun

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Best Western Thurrock Hotel. During your stay, you'll be close to Bluewater Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. Built in 1920, this 3-star hotel has 66 rooms over 3 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer 24-hour room service, LCD TVs and premium bedding
  • Free WiFi
  • Enjoy British cuisine while dining at Scholars Restaurant
  • To-go breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the location and the breakfast
  • 13 minutes by car from Bluewater Shopping Centre and 7 minutes from Lakeside Shopping Centre

Best Western Thurrock Hotel ratings based on 7 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Thurrock Hotel

Everyone (2) Couples (2) Family (3)
4 out of 5

Posted by on 5 Dec 2019

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Comment from Hotel Management

7 Dec 2019 by General Manager

Thank you for the review .

2 out of 5
Location, customer service at main reception was good, young man who looked scared and didnt know what to do in the restaurant section may need more training.

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by General Manager

Thank you for the review , we will pass on your comments to ensure we make improvements .

5 out of 5
Very comfotable clean room. Excellent value for money. Spacious room and beds.

Posted by on 15 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by General Manager

Thank you for the review , we hope you will stay again soon

4 out of 5
Nice hotel for money. Have used before so convenient Lakeside and Ikea 😀 Had evening meal here and food was much better than expected. All in all bargain hotel for money but no frills

Posted by on 15 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by General Manager

Thank you for the review , we hope you will stay again soon

2 out of 5
on arrival they didn't know i was coming I had to show them the receipt from ebookers.com. When we finally sorted it out and i got my key the room had cobwebs in all corners and the widows had never been opened and cleaned. At breakfast the next morning I mentioned this and was told that house keeping would be informed and thing would be put right. After having a long and emotional day at the hospital I returned to find that my room had been refreshed (ie bed made) but not cleaned in any way even the bathroom sink and shelf hadn't been wiped. Took pictures of the room and on check out I showed them to the young lady behind the desk but didn't get the reponce I was hoping for. so all in all I think it will be back to the premier inn next time. it might be more expensive but at least it is clean.

Posted by on 5 Jun 2019

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1 out of 5
I stood at the reception for almost 10mins waiting to be checked in. Then I had to drag suit cases up three flights of steps. I got into a bed that was boiling and there was no air conditioner or fun in the room. Plus I don’t believe that was the room I paid for.

Posted by on 2 Jun 2019

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2 out of 5
The bed was awful The pillows were flat over tall it was clean and tidy But the nights sleep was terrible I did not wake up and feel refreshed and I want asked if my stay was ok when I checked out but the reception staff as I would of told them it wasn’t

Posted by on 8 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by General Manager

Thank you for the review , we apologise that you did not have a goodnight sleep .

About the Best Western Thurrock Hotel

Location Ship Lane, Aveley, Purfleet, England RM19 1YN

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. There are 8 meeting rooms available. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Best Western Thurrock Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 3-star Purfleet hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 650 sq ft of conference space
  • Built in 1920
  • Dining venue
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: London (STN-Stansted) (56.4 km / 35 mi)
  • Train station: Purfleet Station (3.8 km / 2.3 mi)
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Best Western Thurrock Hotel offers 66 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 9:00 AM.

Scholars Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Scholars Bar Lounge – This bar specialises in British cuisine and serves lunch, dinner and light fare.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Best Western Thurrock Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 12.50 per person (approximately)
  • Self-parking fee: GBP 3 per night
  • Extended parking fee: GBP 3 per day
  • Late check-out fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Thurrock
  • Thurrock Hotel
  • Best Western Thurrock
  • The Thurrock Hotel
  • Best Thurrock Hotel Purfleet
  • Best Western Thurrock Hotel Hotel
  • Best Western Thurrock Hotel Purfleet
  • Best Western Thurrock Hotel Hotel Purfleet

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.