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Royal Hotel

2.5-star property
London Road, Purfleet, England 020 3788 4841
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2.3 out of 5
See all 3 ebookers Reviews

"In need of updating. Staff very pleasent. Would stay again, if nothing else available near by. " More

By a verified traveller on Fri 21 Sep 2018

Points Of Interest

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Cottage Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£47* Per night/room 21 Apr - 22 Apr

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room with River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room with River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Royal Hotel, Bar & Grill. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include a concierge
  • Guests speak favourably about the helpful staff and the size of the guestrooms
  • 5 minutes by foot from Rainham Marshes and a 2-minute drive from Royal Opera House Learning and Participation

Royal Hotel, Bar & Grill ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Royal Hotel, Bar & Grill

Everyone (2) Couples (1)
1 out of 5
On checking in, we were not told that the restaurant was closed or that the water in the room was undrinkable. When we asked about times for the restaurant, we were then told about the closure. We were given a couple of bottles of water, surely you would agree this is unacceptable

Posted by on 7 Aug 2022

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Comment from Hotel Management

18 Aug 2022 by reception team

Thank you for leaving us feed back, we do not advertise food facilities due to being under refurbishment and look forward to opening up the restaurant in the near future. We do apologise for any missed communication , water was given out to guests as a safety measure as our tap water was under investigation and awaiting results this information was given to all guests and we supplied bottled water because of this to not take any risks therefore im not sure why you say that is unacceptable if you would like to contact us to discuss further , we are happy to talk further with your self.

3 out of 5
In need of updating. Staff very pleasent. Would stay again, if nothing else available near by.

Posted by , from D on 21 Sep 2018

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Comment from Hotel Management

23 Sep 2018 by The Royal Team

Thank you for taking the time to write a review . many thanks

3 out of 5

Tired BUT clean!

Pros: Obvious house staff worked hard to keep the place clean.
Cons: All furnishings, fixtures & fittings require investment & updating.
Location: Walking distance to mainline rail station & Lakeside Shopping Mall nearby.
Hotel is in major need of investment & updating - has seen better days. HOWEVER, house staff work hard to ensure your room is clean & tidy. Ideally located near Purfleet rail station. (5min walk) - 25min to central London. If you're only wanting a place to sleep then consider this hotel as it's quiet & 'off the beaten track.'

Posted by on 28 Mar 2017

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About the Royal Hotel

Location London Road, Purfleet, England RM19 1QA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Royal Hotel, Bar & Grill also features a garden, concierge services, and express check-out. Free self parking is available. This Purfleet hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Pool or billiards table
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Purfleet Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Royal Hotel, Bar & Grill offers 50 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. This Purfleet hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 1:00 PM.

Royal Hotel, Bar & Grill has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid passport or driving license . This is the only form of identification that is accepted at this property.

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Smoke detector
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Guests must provide a copy of their passport in advance
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 7.95 to 11.50 per person
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Hotel Purfleet
  • Royal Purfleet
  • Royal Hotel
  • Royal Hotel, Bar & Grill Hotel
  • Royal Hotel, Bar & Grill Purfleet
  • Royal Hotel, Bar & Grill Hotel Purfleet
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.