The following facilities or services will be unavailable from July 24 2020 to October 31 2020 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from 24 July 2020 to 31 October 2020 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 3 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is available in public spaces for a fee. This luxury hotel also offers an indoor pool, a children's pool and a 24-hour health club. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Quebec hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Fairmont Le Chateau Frontenac offers 611 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. This Quebec hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Champlain – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Wine and Cheese Bar – Overlooking the ocean, this wine bar specialises in French cuisine and only serves light fare. Happy hour is offered. Open daily.
Bistro Le Sam – Overlooking the ocean, this bistro specialises in French cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin – Overlooking the ocean, this restaurant specialises in regional cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.
An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Moment Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.