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Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£59* Per night/room 1 Nov - 2 Nov

Suite, 1 King Bed (Lake Wakatipu Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Residence)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe 2 Bedrooms, Lake View (Residence)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Twin Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Hilton Queenstown Resort & Spa. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, 2 restaurants and a full-service spa are available. Built in 2011, this 5-star hotel has 220 rooms over 8 floors. Balconies/patios and LCD TVs are available in all rooms.

  • Air-conditioned rooms with balconies or patios, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, body treatments or body wraps at eforea spa at Hilton
  • Services include free food shopping service, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Just a 5-minute walk from Lake Wakatipu and a 5-minute drive from Queenstown Event Centre
  • Ferry terminal shuttle service available for a fee

Hilton Queenstown Resort & Spa ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Queenstown Resort & Spa

Everyone (1) Couples (1)
5 out of 5
Sehr nettes und zuvorkommendes Personal, tolle Lage direkt am See, Einrichtung sehr gut. Es hat an nichts gefehlt

Posted by on 10 Mar 2020

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5 out of 5

Posted by on 17 Jan 2019

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Property Features

Hilton Queenstown Resort & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Hilton Queenstown Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Kawarau Falls hotel is smoke free.

  • 220 guestrooms or units
  • 8 levels
  • 3 buildings
  • 2 dining venues
  • Built in 2011
  • Bar or lounge
  • Terrace on the roof
  • Ski equipment storage
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Ferry terminal shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Queenstown Resort & Spa offers 220 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Travel cot

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Wakatipu Grill – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub – On-site restaurant. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Eforea spa at Hilton has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown Resort & Spa Hotel
  • Hilton Queenstown Resort & Spa Kawarau Falls
  • Hilton Queenstown Resort & Spa Hotel Kawarau Falls

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.