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3.7 out of 5

"Hotel is a classic style over substance affair. Looks great when you arrive trys a little to hard to be new world a work in progress. Positives parki ... " More

By a verified traveller on Thu 01 Feb 2018

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Lodge Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£63* Per night/room 27 May - 28 May

Standard King room with Mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

The spacious rooms at Sherwood Queenstown get high marks from our customers. During your stay, you'll be within walking distance of Frankton Beach. Free WiFi in public areas, free self-parking and a restaurant are available. This 4-star hotel has 78 rooms over 2 floors. Each room includes amenities such as free WiFi and a fridge.

  • All accommodations offer fridges, coffee makers and hairdryers
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at SHERWOOD
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, yoga classes and hiking/biking trails
  • Guests speak favourably about the comfortable guestrooms and the helpful staff
  • Just a 4-minute drive from Queenstown Event Centre and a few minutes from St Josephs Parish

Sherwood Queenstown ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sherwood Queenstown

Everyone (3)
3 out of 5

Confusing hotel not for everyone

Hotel is a classic style over substance affair. Looks great when you arrive trys a little to hard to be new world a work in progress. Positives parking , some services buses to town classes, entertainment. Rooms good size. Views ok. Neg - poor customer service no smiles , no apologies for mistakes , no air con in rooms , questionable decour - dog blanket seat covers , no TVs. Terrible experience in restaurant being served raw veg , over cooked dry sweet corn and - 1/2 chicken which was gelatinous and seeping Red bloody liquid that a rude Scottish MD insisted was fine and we should just eat it. ( he was aweful cocky rude chap) one night was enough for us and price for QT was under £100 so good. Light years away from places like Heritage hotel . No without potential but needs some sorting out to really make its mark .

Posted by , from Bristol , UK on 1 Feb 2018

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3 out of 5
Tolle Lage aber die Einrichtung geht gar nicht! Der Sauna-Bereich ist den Namen nicht wert!

Posted by on 6 May 2019

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5 out of 5

Modern

Modernes Hotel, spezielles gutes Essen und eine tolle Athmosphäre. Habe mich sehr wohl gefühlt!!!Nicht im Zentrum aber eine gute Lage

Posted by , from St.Gallen on 24 Jan 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. A sauna, a terrace, and tour or ticket assistance are also featured at the eco-friendly Sherwood Queenstown. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free. This 4-star Queenstown hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 8 buildings
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Sherwood Queenstown offers 78 accommodations with a hairdryer and free toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Sound-insulated rooms
  • Heating

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.

SHERWOOD – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 8.00 and NZD 16.00 for adults, and NZD 8.00 and NZD 8.00 for children (approximately)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Queenstown
  • Sherwood Queenstown Hotel Queenstown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.