7 Feb 2020 by Quality Assurance Manager
Dear Miss. Anna Thank you for taking the time to comment and letting us know how your recent experience was. I am glad to know that you enjoyed your stay and the overall experience went with any inconvenience. It was a pleasure having you at the hotel. It will be a pleasure having you again at the hotel! Kind Regards, Carolina Gaibor Quality Assurance Manager
12 Jul 2019 by Vicky
It is a pleasur to receive all your comments dear guest!. This motivate us to keep working for all our guests! It will be a pleasure to see you soon here!
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Le Parc Hotel, Beyond Stars offers its guests a full-service spa and a health club. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury Le Parc Hotel, Beyond Stars. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 5-star Quito hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Le Parc Hotel, Beyond Stars offers 30 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 26-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Neu Bistro – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Vertigo Rooftop – This rooftop bar specialises in international cuisine. Happy hour is offered. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Le Parc has 2 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.