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"Sufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve " More

By a verified traveller on Wed 19 Jun 2019

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Kelicap Twin Share

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£70* Per night/room 1 Apr - 2 Apr

Serindit Hostel with 2 Bunk Beds

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

River Lodge

Bed Count 1 King Bed Maximum Occupancy 4 Max

Seraya Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Serindit Hostel with 1 Bunk Bed

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

Palm Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the room service at Sutera Sanctuary Lodges at Poring Hot Springs. During your stay, you're just a quick walk from Poring Hot Spring. You'll find features such as an outdoor pool, a restaurant and a bar.

  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a gift shop
  • On-site recreation includes hot springs and hiking/biking trails
  • Steps from Poring Hot Spring and 15 minutes on foot from Viviane Rafflesia Garden

Sutera Sanctuary Lodges at Poring Hot Springs ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Sutera Sanctuary Lodges at Poring Hot Springs

Couples (1)
3 out of 5
Sufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve

Posted by on 19 Jun 2019

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About the Sutera Sanctuary Lodges at Poring Hot Springs

Location Poring Hot Spring, Ranau, Sabah 89300

Property Features

Sutera Sanctuary Lodges at Poring Hot Springs offers its guests hot springs, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Sutera Sanctuary Lodges at Poring Hot Springs also features gift shops/news stands, a garden, and a picnic area. This 3-star Ranau guest house is smoke free.

  • 4 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Number of living rooms
  • Separate dining area

Room Amenities

Sutera Sanctuary Lodges at Poring Hot Springs offers 4 air-conditioned accommodations with complimentary slippers and free toiletries. 20-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and bidets. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan

Food & Drink

Rainforest Restaurant – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Children aged under 4 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Hot springs on site
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hot Poring
  • Hot Spring Poring
  • Poring Hot
  • Sutera Sanctuary Lodges Poring Hot Springs Ranau
  • Poring Hot Spring House Ranau
  • Poring Hot Spring Ranau
  • Poring Spring
  • Sutera Sanctuary Lodges Poring Hot Springs
  • Sutera Sanctuary Poring Hot Springs Ranau
  • Sutera Sanctuary Poring Hot Springs
  • Sutera ctuary Poring Hot Spri
  • Sutera Sanctuary Lodges at Poring Hot Springs Ranau
  • Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse
  • Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.