14 Nov 2019 by Hotel Manager
Dear Guest, We want to sincerely apologize for your undesirable experience at the resort. We would like to learn more about your situation and how we can prevent this from happening in the future. I hope that you will allow us the opportunity to restore your faith in Waldorf Astoria Ras Al Khaimah and thank you again for taking the time to leave your feedback. Yours sincerely, Marco Pedna Hotel Manager
30 Apr 2019 by Lorelei
Dear DR, Thank you so much for sharing your kind review about your experience with us. We are delighted to read that you enjoyed the beach, the adult pool area and the overall facilities at Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you for another memorable stay at Waldorf Astoria Ras Al Khaimah. Yours sincerely, Alan Stocker, General Manager
10 Mar 2020 by Mark Basaloga
Sehr geehrter Gast, Vielen Dank für Ihre schöne Bewertung auf ebookers über Ihren letzten Aufenthalt in Waldorf Astoria Ras Al Khaimah. Es freut mich sehr zu lesen, dass Sie Ihren Aufenthalt bei uns genossen haben und Ihnen das Design ebenso wie unser freundliches Personal gut gefallen haben. Bitte lassen Sie uns wissen, wenn Sie uns wieder besuchen werden. Wir würden uns sehr freuen, Sie wieder für einen unvergesslichen Aufenthalt in Waldorf Astoria Ras Al Khaimah begrüßen zu dürfen. Mit freundlichen Grüßen, Mark Basaloga Quality Manager
2 Mar 2020 by Marco Pedna
Dear Guest, Thank you for taking the time to share your experience. I am delighted to know that you had an enjoyable stay with us . Thank you for your appreciation of our service and facilities at the hotel. Your positive feedback is always a source of motivation for all of us at The Waldorf Astoria , to enhance our guest experience. I sincerely look forward to welcoming you soon. Yours sincerely, Marco Pedna, Hotel Manager
24 Jan 2019 by Sameer
Dear valued guest, Thank you very much for sharing your kind review about your experience with us. I was delighted to read that you and your family enjoyed your stay at Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you and your family back for another memorable stay at Waldorf Astoria Ras Al Khaimah. Yours sincerely, Alan Stocker General Manager
The following facilities are closed for New Year's Eve:
Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Waldorf Astoria Ras Al Khaimah, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 poolside bars. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Ras Al Khaimah hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Waldorf Astoria Ras Al Khaimah offers 346 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas and includes day beds. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. This Ras Al Khaimah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
Sunset Beach Club & Loung – This poolside bar specialises in American cuisine and serves lunch and light fare. A children's menu is available.
Azure – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Lexington Grill – Overlooking the ocean and golf course, this steakhouse specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
UMI – Overlooking the ocean, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Qasr Al Bahar – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach and 2 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Waldorf Astoria Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Waldorf Astoria Ras Al Khaimah offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests are required to show a Passport or Emirates ID upon check in.
Meals are included for 1 child 12 years and younger
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.