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4.6 out of 5

"On the check in trying to charge me even I said I’ve paid already , in the room where was kettle and cups in the tray coffee sachets was opened no sug ... " More

By a verified traveller on Mon 23 Dec 2019

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Hotel Description

Our customers tell us they can't get enough of Crowne Plaza Reading's walkable location. During your stay, you'll be within walking distance of Oracle. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 122 rooms over 2 floors. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, satellite TV and minibars
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages, body wraps or facials at Revive
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • 6 minutes by car from Royal Berkshire Hospital and 8 minutes from Oracle

Standard Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£63* Per night/room 16 Jul - 17 Jul

Room, 1 Double Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Reading ratings based on 10 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Reading

Everyone (4) Couples (3) Family (2)
3 out of 5
On the check in trying to charge me even I said I’ve paid already , in the room where was kettle and cups in the tray coffee sachets was opened no sugar left and I’ve found some hair ..... as we wanted to make some coffee after our travelling it was not possible, went to reception asked to replace it and after half an hour lady brought 3 sachets of coffee 2 of it decaf.... 3 sachets of sugar , didn’t want to go to reception again as was tired , so Customer service pretty poor

Posted by on 23 Dec 2019

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5 out of 5
Breakfast was very good - spa Likewise. Excellent location for running

Posted by on 13 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Bintou J.

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience. We hope to welcome you again soon.

5 out of 5
Really nice comfy and spacious room, right next to the River Thames. Staff were very accommodating with our last-minute reservation and late check-in.

Posted by on 11 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Bintou J.

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience. We hope to welcome you again soon.

5 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

10 Feb 2019 by Bintou J.

Thank you for choosing Crowne Plaza and for taking the time to rate your experience. We hope to welcome you again soon.

4 out of 5

Posted by on 30 Dec 2018

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Comment from Hotel Management

10 Feb 2019 by Bintou J.

Thank you for choosing Crowne Plaza Reading and for taking the time to rate your experience. We hope to welcome you again soon.

4 out of 5

Good hotel, where family members stayed before

Pros: As well as the rooms & views around the hotel being good, the breakfasts were great, offering much choice
Cons: Bathroom could be better, the sink in particular had a plug, which became impossible to use. Maybe staff checking these facilities are necessary.
Location: Pleasant being near but just outside centre of town & near a Leisure centre, where there is an Annual Reunion for us
Besides the hotel & Staff etc., being good, we were well positioned there an for important event for us nearby

Posted by , from Epsom on 26 Jan 2018

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5 out of 5

Lovely stay

Pros: Lovely location, good amenities
Cons: Lower priced breakfast
Location: Reading is fab for shopping and has many great places to eat. Close to Windsor, Henley on Thames and Marlow, through beautiful countryside.
The hotel is in an ideal location to leave the car and walk into Reading. The pool area was lovely and we enjoyed a nice swim before breakfast. The only problem we had was the Receptionist INSISTED that we had to pay and I was sure that we had pre-paid, I Should have called Ebookers there and then to check, but we paid and checked later. Of course we had then paid twice and had to wait days for a refund. I won't make that mistake again!

Posted by , from Warwickshire on 10 Feb 2017

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Comment from Hotel Management

25 Feb 2017 by AJ

Thank you for taking the time to leave us a feedback. Please accept my sincere apologies for any inconvenience regarding the pre paid at checking in. In the other hand I'm very pleased to hear that you hade a very nice stay with us and enjoyed using the revive club, breakfast was good and for being happy with location of the hotel. I will look forward to welcoming you back again in the future. kindest regards. Amjad Masri. Duty Manager

5 out of 5

great time

nice friendly clean great location more than met our expectations car parking ideal

Posted by on 21 Apr 2015

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5 out of 5

Family trip for a wedding

We had a great stay would defo go again pool was great and the food all in all we loved our stay

Posted by on 14 Feb 2015

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5 out of 5

Superb Hotel

This hotel and all it's staff made my stay an absolute memorable one. From the minute I arrived, the professional and friendly service was awesome, and when my daughter and grandchildren visited the leisure centre,every effort was made to accomodate their every wish. This hotel deserves 5 star rating. Simply Superb.

Posted by on 16 Oct 2012

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Property Features

Crowne Plaza Reading offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A hot tub, a sauna, and spa services are also featured at the business-friendly Crowne Plaza Reading. Self parking is free. This 4-star Reading hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LHR-Heathrow) (45.6 km / 28.3 mi)
  • Train station: Reading Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Reading offers 122 forms of accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Acqua – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Acqua Bar – This bar only serves light fare.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Revive has 5 treatment rooms. Services include facials, body wraps and manicures and pedicures.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Reading
  • Crowne Plaza Reading
  • Reading Crowne Plaza
  • Crowne Plaza Reading Hotel
  • Crowne Plaza Reading Hotel
  • Crowne Plaza Reading Reading
  • Crowne Plaza Reading Hotel Reading

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.