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4.4 out of 5

"Great stay at this hotel, wouldn't hesitate to stay again. " More

By a verified traveller on Wed 17 Mar 2021

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£50* Per night/room 3 May - 4 May

Club Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Malmaison Reading get high marks from our customers. During your stay, you're just a quick walk from Oracle. Features include a restaurant, a bar and breakfast (surcharge). This 4-star hotel has 75 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at The Brasserie
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by foot from Oracle and a 5-minute drive from Royal Berkshire Hospital
  • Dogs welcome for a fee (restrictions apply)

Malmaison Reading ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Malmaison Reading

Everyone (10) Couples (1)
4 out of 5
Great stay at this hotel, wouldn't hesitate to stay again.

Posted by on 17 Mar 2021

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Comment from Hotel Management

23 Mar 2021 by Sangeeta Mattu

Thank you for your great review. We look forward to welcoming you back. Kind regards Sangeeta

5 out of 5

Posted by on 18 Oct 2020

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Comment from Hotel Management

6 Nov 2020 by James H

Thank you for taking the time to leave a review, we are delighted you enjoyed your stay with us. Kind regards James

4 out of 5
Excellent location. Very friendly staff. Room to high standard. quiet considering location is next to train st. Only downside is you can’t add breakfast to only one of the days I was staying (to save money on paying at breakfast), as I had to leave 5am after second night. No fitness facilities. Oh and there are signs on the hot taps to warn you how hot the water gets - why not solve the problem and reduce the temp of how hot the water can get?

Posted by on 10 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by James H

Hello, Thank you for taking the time to leave a review, we hope you will consider staying with us again in the near future. Kind regards James

4 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by James H

Hello, Thank you for taking the time to leave a review. Kind regards James

4 out of 5

Posted by on 31 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by James H

Hello, Thank you for taking the time to leave a review following your experience with us. Kind regards James

2 out of 5
Check in took too long staff not that experienced with dealing with guests had to change room three times not good for a hotel like this its more like a 3 star rather than a 4 star! Shower was awful dcratched surfacing taps scaled and looked awful. I did complain but staff didn't seem to care or think it was a issue Reading itself is ok but wouldn't return. On my last room bed was soft one side hard the other so difficult to sleep Windows were filthy like vomit on curtains very bad stay 1/10

Posted by on 3 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by James H

Hello, Thank you for your review. I'm sorry to hear about the issues you encountered during your stay with us, I will be sure to investigate further into this to see what happened. Kind regards James

5 out of 5

Posted by on 8 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by James H

Hello, Thank you for your feedback. We hope to see you again soon. Kind regards James

5 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by James H

Hello, Thank you for taking the time to leave a review. Kind regards James

5 out of 5
Great unique atmosphere. Rooms are very quiet despite the fact, that hotel is situated in the town center.

Posted by on 17 Mar 2019

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Comment from Hotel Management

18 Mar 2019 by James H

Thank you very much for leaving a review!

5 out of 5

Posted by on 27 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by James H

Hello, Thank you for taking the time to leave a review. We hope to see you again soon. Kind regards James

Renovations + Closures

This property is closed from 7 January 2021 to 21 February 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 624 square feet (58 square metres). The business-friendly Malmaison Reading also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. This 4-star Reading hotel is smoke free.

  • 75 guestrooms or units
  • 624 sq ft of conference space
  • 58 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Heathrow Airport (LHR) (44.7 km / 27.8 mi)
  • Train station: Reading Station (0.1 km / 0.1 mi)

Room Amenities

Malmaison Reading offers 75 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.

The Brasserie – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.

Mal Bar – This bar only serves light fare.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 13 per person (approximately)
  • Nearby parking fee: GBP 12 per night
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malmaison Hotel Reading
  • Malmaison Reading
  • Reading Malmaison
  • Malmaison Reading Hotel Reading
  • Reading Malmaison Hotel
  • Malmaison Reading Hotel
  • Malmaison Reading Hotel
  • Malmaison Reading Reading
  • Malmaison Reading Hotel Reading

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.