22 Apr 2019 by The Penta Team
Hi, Thank you for your feedback and rating. We're pleased to see that you enjoyed your stay. We hope to welcome you back again soon. Best Wishes,
22 Apr 2019 by The Penta Team
Hi, It's great to hear that you were pleased with your stay and that you like most of our decor. Apologies regarding the lift. Please note that our maintenance team has been informed of the issue. Thank you for your feedback and rating and we look forward to welcoming you back again soon. Best Wishes,
13 Jan 2019 by The Penta Team
Hi Philip, We're sorry to see that you were not too pleased with your stay. Please note that we have a 24 hours reception should you wish to discuss any concerns during your stay. Thank you for your feedback and rating. We hope that you will give us another chance soon so that you can experience our full working service. Best Wishes,
13 Dec 2018 by Al - Operations Supervisor
Dear Guest, Thank you very much for your feedback. This is not something that will go unnoticed and the issues you experienced will be raised with the team and provide further training where necessary, as you should be adequately briefed about the hotel, its facilities and its schedules without mistake. We would love to welcome you back into the hotel very soon. We will make sure we change your mind on your next stay with us... :) Best regards.
28 Nov 2018 by Al - Operations Supervisor
Dear James, Thank you very much for taking the time to leave us your feedback. Seeing how disappointing your stay with us was for you, we would love it if you would provide us with further detail so we can tackle the issues you encountered. Kindly get in touch with us should there be anything we could do for you. Best regards.
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5920 square feet (550 square metres) and includes conference centres. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly pentahotel Reading. This 4-star Reading hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
RV, bus, truck parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Pentahotel Reading offers 206 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and complimentary bottles of water. 38-inch Smart televisions come with premium digital channels and first-run films. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Penta Lounge – This bar specialises in vegan cuisine and serves lunch and dinner. A children's menu is available.
Hotel Restaurant – This family restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Special check-in instructions:
Guests may request free late check-out at 3 PM on Sundays.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. Air conditioning is not provided. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. Air conditioning is not provided. Noise-free guestrooms cannot be guaranteed.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.