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pentahotel Reading

Star Rating
4 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
1,146 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Broad Street Mall
    3 min walk
  • Popular Location
    Hexagon
    3 min walk
  • Popular Location
    Reading Civic Centre
    3 min walk
  • Airport
    London (LHR-Heathrow)
    41 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-07. Try updating your dates to see prices for your trip.

    About this area

    Reading

    Near a train station, pentahotel Reading is in an area with good shopping. Notable landmarks in the area include Reading Abbey Ruins and Mapledurham House and Watermill. Travelling with kids? Consider Legoland and Lapland UK.

    What's nearby

    • Popular Location
      Broad Street Mall - 3 min walk
    • Popular Location
      Hexagon - 3 min walk
    • Popular Location
      Reading Civic Centre - 3 min walk
    • Popular Location
      Oracle - 6 min walk
    • Popular Location
      Reading Museum and Town Hall - 9 min walk

    Getting around

    • Reading Station - 9 min walk
    • London (LHR-Heathrow) - 42 min drive

    Restaurants

    • Where to eat
    • Penta Lounge – Bar offering vegan cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Hotel Restaurant – Family restaurant with a bar offering local cuisine. Serves breakfast, brunch and lunch daily. Open 24 hours. Kids' menu available.

    About this property

    pentahotel Reading

    A conference centre, coffee/tea in a common area and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. All 206 rooms offer free WiFi, MP3 docks and Smart TVs with digital channels. Guests will also find 24-hour room service, first-run films and rainfall showerheads.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free nearby parking
    • Extended parking (surcharge)
    • Limited parking spaces
    • Parking height restrictions apply

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 15 for adults and GBP 7.50 for children
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Arcade/game room
    • Shopping

    Family friendly

    • Arcade/game room
    • Dry-cleaning service
    • Free cots/infant beds
    • Laundry facilities

    Conveniences

    • Free newspapers in reception
    • Library
    • Reception hall

    Guest services

    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • Catalan
    • Croatian
    • English
    • French
    • German
    • Italian
    • Lithuanian
    • Polish
    • Romanian
    • Russian
    • Spanish

    Business services

    • Computer station
    • Meeting rooms
    • Conference centre (5920 square feet of space)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Couples dining
    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Climate control (heating)
    • Free cots/infant beds
    • Hypo-allergenic bedding

    Bathroom

    • Free toiletries
    • Hairdryer
    • Rainfall showerhead
    • Shower

    Entertainment

    • 38-inch smart TV
    • TV/satellite channels
    • first-run films
    • MP3 dock
    • premium channels

    Food and drink

    • Electric kettle

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Phone

    Nearby things to do

    Where to eat

    • Penta Lounge – Bar offering vegan cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Hotel Restaurant – Family restaurant with a bar offering local cuisine. Serves breakfast, brunch and lunch daily. Open 24 hours. Kids' menu available.

    Frequently asked questions

    4.1

    Very Good

    5 - Excellent
    500
    4 - Good
    423
    3 - Okay
    131
    2 - Mediocre
    51
    1 - Poor
    41
    4.4
    Cleanliness
    4.2
    Service and Staff
    3.7
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Almost perfect stay

    Lovely place to stay and an amazing price too. Nice bar and atmosphere. Downside is lack of parking.

    Stayed 1 night in Oct 2019

    3/5

    • Disliked: Staff & service

    Bad water boiler

    Last day of our stay, I got to the washroom and there was no hot water and subsequently the water coming out was brown in color. I had brushed my teeth in that water before i noticed the color. Called reception about it and that was when i was told that their boiler was bad. They didn't have the courtesy of informing us about the issue before hand and they didn't know when the issue will be fixed. We (my wife,son and I) couldn't have our bath before checking out. I wouldn't use this hotel again, i felt cheated as we paid for services that they didn't provide.

    Stayed 4 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Nov 2019

    2/5

    • Disliked: Room comfort

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Staff & service

    Careful, bad management & broken hotel room locks.

    Be careful when choosing this hotel. We lost the Sunday morning due to our hotel room door locking us out. Our door key would not work and the hotels master door keys would not work either. After spending over 90 minutes leading us between our floor and reception they finally managed to open our room so we could get our bags and check out. Then the management team treated the situation as if nothing had happened. We felt like they didn’t care and this happens all the time. So be careful booking this hotel if you have somewhere to go as you might be late, like we ended up being. We are totally dissatisfied with their service and professionalism. When I spoke to the Operations manager 3 days later his offer was a 20% discount on the room which I also find a little insulting. £65 to compensate losing over half a day with my family....There are many hotels in Reading, these guys won’t be getting my business again.

    Stayed 1 night in Nov 2019

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