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"Hotel needs a bit of a spruce up. Seems outdated. Problems checking in - sent me to the wrong room that was already occupied, had to wait around for a ... " More

By a verified traveller on Tue 21 Aug 2018

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£70* Per night/room 5 Jul - 6 Jul

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Abbey Hotel get good marks from our customers. During your stay, you're just a quick walk from Arrow Valley Country Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This 4-star hotel has 99 rooms over 3 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer 24-hour room service, LCD TVs and coffee makers
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a golf course, a health club and a steam room
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 9 minutes on foot from Arrow Valley Country Park and a 4-minute drive from Palace Theatre
  • Dogs welcome for a fee (restrictions apply)

Abbey Hotel ratings based on 6 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Abbey Hotel

Everyone (3) Couples (1) Business (1) Family (1)
2 out of 5
This hotel is nowhere near 4 star. Meant to have been deep cleaned ? don’t think it had been cleaned whatsoever. Dated and worn and tatty

Posted by , from Huddersfield on 28 Jul 2020

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4 out of 5

Posted by on 30 Jul 2019

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1 out of 5
Stayed for one night had a family lunch which was a not a good experience, food was just edible service was non existent. For a party of 13 we would have expected the food to be replenished and not that the chef serving us would leave halfway through carving the meat leaving us standing there waiting ,lucky for us the duty manager stepped in . I can only say the breakfast next morning was worse. We spent a lot of money at this hotel on food and drink expecting a nice family get together coming up from Devon for the occasion. I can say we will not be returning and would not recommend this hotel.

Posted by on 26 Dec 2018

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3 out of 5
Hotel needs a bit of a spruce up. Seems outdated. Problems checking in - sent me to the wrong room that was already occupied, had to wait around for another room. Bedroom and bathroom were clean and spacious. Breakfast was ok. Generally disappointing for what is classed as a 4*hotel.

Posted by on 21 Aug 2018

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3 out of 5

weekend away

Below what was expected. Creaky floor, shower very difficult to adjust (nearly called for assistance), window lock loose and difficult to close, bathroom fan very noisy (wife could not even reach switch). When we came to check out the receptionist asked for £168. When we said we had pre-paid they checked and found this to be correct. The problem was we paid you £198 !! ! How can the be ?

Posted by on 4 Sep 2013

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4 out of 5

Stay in the upper floor rooms

Nice place, friendly staff. But had to change my room and there were too many creaky floorboard sounds coming from the room above. The restaurant service was average and the food portions a little meagre.

Posted by on 17 Mar 2012

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Property Features

Abbey Hotel offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A health club, a steam room, and spa services are also featured at the business-friendly Abbey Hotel. Free self parking is available. This 4-star Redditch hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (30.7 km / 19.1 mi)
  • Train station: Redditch Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Abbey Hotel offers 99 forms of accommodation with coffee/tea makers and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Abbey Hotel has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing on site
  • Golf driving range on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 20.00 per pet, per stay
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abbey Hotel Redditch
  • Abbey Redditch
  • Abbey Hotel
  • Abbey Hotel Hotel
  • Abbey Hotel Redditch
  • Abbey Hotel Hotel Redditch

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.