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"clean and quiet. Ample onsite parking. Would book again. " More

By a verified traveller on Thu 16 Jan 2020

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£53* Per night/room 27 Jun - 28 Jun

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Southcrest Manor Hotel, BW Signature Collection's great location. During your stay, you're just a quick walk from Pitcheroak Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 1921, this 4-star hotel has 63 rooms over 3 floors. All rooms offer free WiFi and LCD TVs.

  • All rooms offer LCD TVs, room service and coffee makers
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and garden views while dining at Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 3-minute drive from Palace Theatre and 9 minutes from Avoncroft Museum of Historic Buildings

Southcrest Manor Hotel, BW Signature Collection ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Southcrest Manor Hotel, BW Signature Collection

Everyone (2) Couples (3) Family (1)
5 out of 5
clean and quiet. Ample onsite parking. Would book again.

Posted by on 16 Jan 2020

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3 out of 5
Lovely and clean. Excellent service. Gym is very small

Posted by on 22 Jun 2019

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3 out of 5

What a let down

We had a 10 day break with average tired looking room and to bar area never no staff having to call them from reception to serve you not acceptable restaurant in morning was bit and miss having to wait for food at times and drinks never filled up the evening meuu was awful no choice and over expensive we were very disappointed the only saving grace was lovely surroundings and views needs a rethink there on all aspects staff there the few was we're good

Posted by , from welford on avon on 16 Jan 2018

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3 out of 5

Lovely hotel great location

Pros: location scenery
Cons: leisure facilities would be vastly improved if a pool was added.
Location: near Stratford upon Avon and drivable distance to Bicester Village Charlecote Park
Although the hotel is potentially a great stay it was let down by dirty stained cushions in the bedroom. An unfriendly bar man on the first night also didn't help the ambiance. However, all the receptionists were more than helpful and attended to any queries we had. Cushions were replaced on the second night and the cleaners did seem eager to please. If they all pull their socks up this could easily be a 5 star hotel.

Posted by , from London on 29 Apr 2017

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2 out of 5

Indifferent

Reception staff were most helpful and obliging. Coffee was a disaster, waiter was young and inexperienced and half the tray ended up on the floor.Before that was resolved,he returned to mop up , and we had to ask him to complete the order- oops! Breakfast was reasonably good, but again there was evidence of lack of training. All staff were very pleasant, particularly at reception. A somewhat disappointing experience overall.

Posted by on 29 Aug 2013

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3 out of 5

Good value

just had a one night stay during a visit to the NEC. Arriving at the hotel in the evening we had a nice welcome from the very friendly receptionist. On inquiring about local places to eat she recommended a nearby Indian restaurant. By the time we had unpacked our overnight bag she had kindly drawn us a map of how to get there.The friendliness of all the staff we encountered more than made up from the tired looking decor in our room.

Posted by on 17 Oct 2010

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3 out of 5

unbeatable location for price

Excellent Hotel would highly recommend.

Posted by on 22 Sep 2010

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About the Southcrest Manor Hotel, BW Signature Collection

Location 1 Pool Bank, Redditch, England B97 4JS

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Southcrest Manor Hotel, BW Signature Collection offers its guests a spa tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Southcrest Manor Hotel, BW Signature Collection. Self parking is free. This 4-star Redditch hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Built in 1921
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (32.4 km / 20.1 mi)
  • Train station: Redditch Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Southcrest Manor Hotel, BW Signature Collection offers 63 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit. This Redditch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.

Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Laura Ashley the Tea Room – On-site theme restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.95 for adults and GBP 4.95 for children (approximately)
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Southcrest Manor
  • Southcrest Manor Hotel
  • Southcrest Manor Hotel Redditch
  • Southcrest Manor Redditch
  • The Southcrest Manor Hotel And Spa
  • The Southcrest Manor Hotel Redditch, England
  • Quality Inn Redditch
  • Southcrest Hotel Redditch
  • The Southcrest Manor Hotel
  • Southcrest Manor Hotel, BW Signature Collection Hotel
  • Southcrest Manor Hotel, BW Signature Collection Redditch
  • Southcrest Manor Hotel, BW Signature Collection Hotel Redditch

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.