13 Jan 2020 by Reservations
Thanks for your feedback, we are glad you enjoyed your stay. We hope to welcome you back to the hotel soon.
26 Aug 2019 by Reservations
Thank you for your feedback, the hotel is due to have a light refurbishment over the next year. We hope you will see an improvement when this is complete.
31 Jul 2019 by Reservations
Thank you for your feedback. Apologies that the room was not up to standard, this is not normal procedure for you. If you had said to reception we would of seen if a different room was available for you to move to.
28 Dec 2018 by Reservations
Thanks for your feedback, we hope to see you back at the Normandy Hotel soon!
14 Sep 2018 by Tony
Thank you for your kind feedback, i am glad you enjoyed your stay with us before your holiday. We look forward to welcoming you back to the hotel soon.
31 Aug 2018 by Tony
Thank you for your kind feedback! We look forward to welcoming you back to the hotel soon.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly The Normandy Hotel. Parking is available for a fee.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)
The Normandy Hotel offers 141 forms of accommodation with coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Renfrew hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
The White Cart – On-site restaurant.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is included for up to 15 days, after which the extended parking rate applies.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.