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Comfort Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed with Sofa bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Falkensteiner Hotel Cristallo, you're just a quick walk from Katschberg Pass. Features include free breakfast and free WiFi in public areas, plus a full-service spa.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Treat yourself to Ayurvedic treatments, manicures and pedicures or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Katschberg Pass and 3 minutes on foot from Gamskogelexpress Ski Lift
  • Dogs welcome for a fee

Renovations + Closures

The property is closed between 31 March and 29 May.

Property Features

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Falkensteiner Hotel Cristallo helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a complimentary children's club and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Rennweg am Katschberg hotel is smoke free.

  • 129 guestrooms or units
  • 4 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Falkensteiner Hotel Cristallo offers 129 accommodations with a safe and complimentary dressing gowns. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Falkensteiner Hotel Cristallo has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 9.00 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristallo Falkensteiner
  • Cristallo Falkensteiner Hotel
  • Falkensteiner Cristallo
  • Falkensteiner Cristallo Hotel
  • Falkensteiner Cristallo Rennweg am Katschberg
  • Falkensteiner Hotel Cristallo
  • Falkensteiner Hotel Cristallo Rennweg am Katschberg
  • Hotel Cristallo Falkensteiner
  • Hotel Falkensteiner Cristallo
  • Falkensteiner Cristallo
  • Falkensteiner Hotel Cristallo Hotel
  • Falkensteiner Hotel Cristallo Rennweg am Katschberg
  • Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.