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4.0 out of 5

"Really lovely hotel with great facilities, the pool area was good although salt water, the food was excellent, the staff very friendly and we had an e ... " More

By a verified traveller on Thu 11 Jul 2019

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Promo Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Star Suite Side Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double or Twin Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double or Twin Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Creta Star Hotel's beach location. During your stay, you'll be close to Spilies Beach. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1988, this 4-star hotel has 324 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, fridges and room service
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, 2 outdoor tennis courts and mini golf
  • Guests speak favourably about the beach and the bar
  • Just a 3-minute drive from Spilies Beach and a few minutes from Rethimno Kart

Creta Star Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Creta Star Hotel

Family (1)
4 out of 5
Really lovely hotel with great facilities, the pool area was good although salt water, the food was excellent, the staff very friendly and we had an excellent and picturesque sea view from our room on the first floor. The only issue we had was on our return home both myself and my husband got bites all over us when we put our travel clothes on that had been in the wardrobe for the week and i suspect it was fleas or some sort of mites. I had to go to the pharmacy for medication once we got home it was so severe. However that said it was a great holiday and a great place to stay. Our next holiday i will be taking wipes and disenfectant spray before putting my clothes in any wardrodes. Margaret & Colin

Posted by on 11 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Guest Relations Department

Dear Mrs , Thank you very much for review. We kindly inform you that the management is informed about your remarks and all necessary precautions are already taken. We wish to inform you that this incident has happened only to you, the wardrobe is checked and nothing was found. Also the guests, before and after you, did not face any problem. We wish you all the best and we hope to have the chance to welcome you again in the near future in our property. With best regards,

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Buffet meals, snacks and local non-alcoholic beverages included
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
Land activities

  • Miniature golf
  • Tennis

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Activities and services offered by independent operators
  • Transport to off-site activities
  • Gratuities

  • Taxes included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Premium/imported alcoholic beverages not included
  • Gratuities not included
  • Tennis included
  • One or more venues limit dining availability
  • Motorised water sports not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to off-site activities not included
  • On-site live performances included
  • Minibar not included

Property Features

Creta Star Hotel is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Creta Star Hotel such as the seasonal outdoor pool, the indoor swimming pool and the outdoor tennis courts. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a garden and a terrace. Self parking is free. This 4-star Rethymno hotel is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1988
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chania (CHQ-Ioannis Daskalogiannis) (77.8 km / 48.3 mi)
  • Parking: Free self parking

Room Amenities

Creta Star Hotel offers 324 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Main – This restaurant only serves dinner.

Italian – This restaurant only serves dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a private beach and outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Basketball on site
  • Volleyball on site
  • Miniature golf on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Creta Star Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property Registry Number – 1041K014A0121900
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 17
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Creta Star All Inclusive Rethymnon
  • Creta Star Hotel Rethimnon
  • Creta Star Rethimnon
  • Creta Star Hotel Rethymnon
  • Creta Star Rethymnon
  • Creta Star
  • Creta Star Hotel All Inclusive Rethymnon
  • Creta Star Hotel All Inclusive
  • Creta Star Inclusive Rethymno
  • Creta Star Hotel Rethymnon
  • Creta Star Rethymnon
  • All-inclusive property Creta Star Hotel Rethymnon
  • Rethymnon Creta Star Hotel All-inclusive property
  • All-inclusive property Creta Star Hotel
  • Creta Star
  • Creta Star Hotel All Inclusive
  • All-inclusive property Creta Star Hotel - All Inclusive
  • Creta Star Hotel All Inclusive Rethymnon
  • Creta Star Hotel All Inclusive
  • Creta Star All Inclusive Rethymnon
  • Creta Star All Inclusive
  • Creta Star Hotel - All Inclusive Rethymnon
  • Creta Star Hotel
  • Inclusive Creta Star Inclusive
  • Creta Star Hotel
  • Creta Star Hotel Hotel
  • Creta Star Hotel Rethymno
  • Creta Star Hotel All Inclusive

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 7:00 PM
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.