5 Oct 2019 by General Manager
Thank you very much for your 5 star rating! We are very happy that you had a great time with us! Looking forward to welcoming you back soon! Social Media Team Grecotel LuxMe White Palace
11 May 2022 by The White Palace Team
Dear Guests, First of all we would like to warmly thank you for selecting our beautiful resort for your holidays. We are more than delighted to hear that you liked our hotel and that you have enjoyed our services. We do hope to have the opportunity of hosting you again in the near future. Warmest Regards, The White Palace Team.
15 Aug 2019 by General Manager
Thank you very much for your five star evaluation. We hope to welcome you back again soon! Charalabos Gialitakis General Manager
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Grecotel LUX ME White Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecotel LUX ME White Palace - All Inclusive such as the free kids' club and a seasonal outdoor pool. Free breakfast is served daily. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge, A beach bar, and A poolside bar. WiFi is free in public spaces. This Mediterranean property also offers outdoor tennis courts, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Rethymno property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Grecotel LUX ME White Palace - All Inclusive offers 264 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Rethymno property provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.
THE WHITE – This fine-dining restaurant only serves dinner.
VENTANAS IL MAR – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
TAVERNA – This theme restaurant specialises in Greek cuisine and serves breakfast, lunch and dinner. Open daily.
FICO D’INDIA – This poolside theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
ASIA WHITE – This beachfront theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the property include an outdoor tennis court, a sauna, a fitness centre and a seasonal outdoor pool.
Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Hippie Wellness has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.
The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 11 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 11 and over; guests must have received complete vaccination at least 15 days prior to check-in.
Grecotel LUX ME White Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 11 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 11 and over; guests must have received complete vaccination at least 15 days prior to check-in. On-site PCR COVID-19 testing is available for a EUR 60 fee, and antigen/rapid COVID-19 testing is available for a EUR 30 fee. This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.