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Hotel Description

Our customers tell us they enjoy Grecotel LUX.ME White Palace - All Inclusive's good location. During your stay, you're just a quick walk from Rethimno Kart. You'll find features such as free breakfast and free WiFi in public areas, plus 6 restaurants. Built in 1975, this 5-star resort has 264 rooms over 3 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned rooms with free minibar items, LCD TVs and room service (during limited hours)
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 6 restaurants, 2 coffee shops/cafés, a beach bar and a poolside bar
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, manicures and pedicures or massages at Hippie Wellness
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a fitness centre and a playground
  • Guests speak favourably about the location and the helpful staff
  • 8 minutes on foot from Rethimno Kart and a 5-minute drive from Horse Park Rethymno
  • Airport shuttle service available for a fee

Family Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Suite, Pool Access, Sea Facing (Bungalow)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Bungalow, Sea View (Prestige)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Luxury Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Luxury Bungalow, 1 Bedroom, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend out of 1325 reviews

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About the Grecotel LUX.ME White Palace - All Inclusive

Location Kambos Pigis, Rethymno, Crete Island 74100

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Tennis lessons
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities
  • Gratuities
  • Taxes

  • Taxes not included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Motorised water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Room service not included

Property Features

Grecotel LUX.ME White Palace - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecotel LUX.ME White Palace - All Inclusive such as the free kids' club and the seasonal outdoor pool. Free breakfast is available daily. There are 6 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This Mediterranean resort also offers a kids' pool, an outdoor tennis court and a fitness centre. A complete renovation of Grecotel LUX.ME White Palace - All Inclusive was completed in April 2014. Smoking is allowed in designated areas at this 5-star Rethymno resort.

  • 264 guestrooms or units
  • 3 levels
  • 4 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Built in 1975
  • Full breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (74.1 km / 46 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Grecotel LUX.ME White Palace - All Inclusive offers 264 forms of air-conditioned accommodation with free minibar items and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Rethymno resort provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.

THE WHITE – This fine-dining restaurant only serves dinner.

VENTANAS IL MAR – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

TAVERNA – This theme restaurant specialises in Greek cuisine and serves breakfast, lunch and dinner. Open daily.

FICO D’INDIA – This poolside theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

ASIA WHITE – This beachfront theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Safari nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Scuba diving nearby
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

Hippie Wellness has 2 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Parties and events are allowed on site. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Parties and events are allowed on site. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Security system
  • Events/parties allowed
  • Property Registry Number – 1041K015A0117200
  • 24-hour check-in
  • Debit cards
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 12 years old)
  • Late check-out fee: EUR 90.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Greco White Palace
  • White Palace El Greco Luxury
  • Grecotel White Palace Luxury Resort All Inclusive Rethymnon
  • White Palace El Greco Luxury Resort Rethimnon
  • White Palace El Greco Luxury Rethimnon
  • White Palace El Greco Luxury Resort Rethymnon
  • White Palace El Greco Luxury Rethymnon
  • Grecotel White Palace Luxury Resort Rethymnon
  • Grecotel LUX.ME White Palace Hotel Rethymnon
  • Grecotel LUX.ME White Palace Hotel
  • Grecotel White Palace Luxury All Inclusive Rethymnon
  • Grecotel LUX.ME White Palace Rethymnon
  • Grecotel LUX.ME White Palace - All Inclusive Rethymno
  • Grecotel LUX.ME White Palace All Inclusive Rethymnon
  • Grecotel LUX.ME White Palace All Inclusive
  • Grecotel LUX.ME White Palace - All Inclusive Rethymnon
  • Grecotel LUX.ME White Palace
  • Grecotel White Palace Luxury Resort All Inclusive
  • Grecotel White Palace Luxury Resort
  • White Palace El Greco Luxury Resort

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Grecotel LUX.ME White Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.