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Double Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£269* Per night/room 27 May - 28 May

Family Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Apartment, Garden View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Suite, Pool Access, Sea Facing (Bungalow)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Bungalow, Sea View (Prestige)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grecotel LUX ME White Palace - All Inclusive. During your stay, you're just a quick walk from Rethimno Kart. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 1975, this 5-star property has 264 rooms over 3 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned accommodations with free minibar items, furnished balconies or patios and LCD TVs
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, 2 coffee shops/cafes, a beach bar and a poolside bar
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, manicures and pedicures or facials at Hippie Wellness
  • Services include a free kids' club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 8 minutes on foot from Rethimno Kart and a 4-minute drive from Platanes Beach
  • Airport shuttle service available for a fee

Grecotel LUX ME White Palace - All Inclusive ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grecotel LUX ME White Palace - All Inclusive

Everyone (3)
5 out of 5

Posted by on 28 Sep 2019

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Comment from Hotel Management

5 Oct 2019 by General Manager

Thank you very much for your 5 star rating! We are very happy that you had a great time with us! Looking forward to welcoming you back soon! Social Media Team Grecotel LuxMe White Palace

4 out of 5
Supertolles Hotel und sehr guter Service

Posted by on 23 Apr 2022

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Comment from Hotel Management

11 May 2022 by The White Palace Team

Dear Guests, First of all we would like to warmly thank you for selecting our beautiful resort for your holidays. We are more than delighted to hear that you liked our hotel and that you have enjoyed our services. We do hope to have the opportunity of hosting you again in the near future. Warmest Regards, The White Palace Team.

5 out of 5

Posted by on 15 Jun 2019

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Comment from Hotel Management

15 Aug 2019 by General Manager

Thank you very much for your five star evaluation. We hope to welcome you back again soon! Charalabos Gialitakis General Manager

4 out of 5
Sehr leckeres Essen und top Serviceteam! Direkte Strandlage.

Posted by on 29 Sep 2018

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About the Grecotel LUX ME White Palace - All Inclusive

Location Kambos Pigis, Rethymno, Crete Island 74100

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Tennis lessons
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Transport to off-site activities
  • Gratuities
  • Taxes

  • Taxes not included
  • Tennis lessons not included
  • Buffet-style meals included
  • On-site entertainment and activities included
  • A la carte dining included
  • Gratuities not included
  • All meals included
  • Childcare not included
  • Motorised water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Room service not included

Property Features

Grecotel LUX ME White Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecotel LUX ME White Palace - All Inclusive such as the free kids' club and a seasonal outdoor pool. Free breakfast is served daily. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge, A beach bar, and A poolside bar. WiFi is free in public spaces. This Mediterranean property also offers outdoor tennis courts, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Rethymno property.

  • 264 guestrooms or units
  • 3 levels
  • 4 buildings
  • 6 dining venues
  • 2 coffee shops
  • Built in 1975
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grecotel LUX ME White Palace - All Inclusive offers 264 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Rethymno property provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.

THE WHITE – This fine-dining restaurant only serves dinner.

VENTANAS IL MAR – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

TAVERNA – This theme restaurant specialises in Greek cuisine and serves breakfast, lunch and dinner. Open daily.

FICO D’INDIA – This poolside theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.

ASIA WHITE – This beachfront theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the property include an outdoor tennis court, a sauna, a fitness centre and a seasonal outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Safari nearby
  • Snorkelling nearby
  • Mountain biking nearby
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving nearby

Spa Services

Hippie Wellness has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open selected days.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 5:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 11 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 11 and over; guests must have received complete vaccination at least 15 days prior to check-in.

Grecotel LUX ME White Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 11 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 11 and over; guests must have received complete vaccination at least 15 days prior to check-in. On-site PCR COVID-19 testing is available for a EUR 60 fee, and antigen/rapid COVID-19 testing is available for a EUR 30 fee. This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Events/parties allowed
  • On-site COVID-19 testing (PCR) is available
  • On-site COVID-19 testing (Antigen) is available
  • Minimum age for COVID-19 test requirement: 11
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Minimum age for negative COVID-19 test result requirement: 11
  • Minimum age for proof of COVID-19 vaccination requirement: 11
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 15
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property Registry Number – 1041K015A0117200
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 12 years old)
  • Late check-out fee: EUR 90.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Greco White Palace
  • White Palace El Greco Luxury
  • Grecotel White Palace Luxury Resort All Inclusive Rethymnon
  • White Palace El Greco Luxury Resort Rethimnon
  • White Palace El Greco Luxury Rethimnon
  • White Palace El Greco Luxury Resort Rethymnon
  • White Palace El Greco Luxury Rethymnon
  • Grecotel White Palace Luxury Resort Rethymnon
  • Grecotel LUX.ME White Palace Hotel Rethymnon
  • Grecotel LUX.ME White Palace Hotel
  • Grecotel White Palace Luxury All Inclusive Rethymnon
  • Grecotel LUX.ME White Palace Rethymnon
  • Grecotel LUX.ME White Palace All Inclusive Rethymnon
  • Grecotel LUX.ME White Palace All Inclusive
  • Grecotel LUX.ME White Palace - All Inclusive Rethymnon
  • Grecotel LUX.ME White Palace
  • Grecotel White Palace Luxury Resort All Inclusive
  • Grecotel White Palace Luxury Resort
  • White Palace El Greco Luxury Resort
  • Grecotel LUX.ME White Palace All Inclusive
  • Grecotel LUX ME White Palace - All Inclusive Rethymno

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.