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Twin Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£132* Per night/room 25 Jun - 26 Jun

Deluxe Suite, Sea View (Panoramic)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room (Open Plan)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Twin Room, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Rethymno Palace. During your stay, you're just a quick walk from Platanes Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. This 5-star hotel has 229 rooms over 4 floors. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, satellite TV and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine at Dining Room Nafsika, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a playground and volleyball
  • 7 mi (11.2 km) from Rimondi Fountain and 7.1 mi (11.5 km) from Military Museum
  • Airport and local-area shuttle service available for a fee

Rethymno Palace ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rethymno Palace

Everyone (2)
4 out of 5

Posted by on 16 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by reservations dep.

Thanks for staying with us! We work hard to make our guests happy and appreciate your feedback!

4 out of 5

Posted by on 12 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

12 Jun 2019 by RESERVATIONS DEP.

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

All-inclusive Details

All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Rethymno Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Rethymno Palace offers its guests a seasonal outdoor pool, a fitness centre, and a kids' pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Rethymno Palace. An area shuttle within 75 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Rethymno hotel.

  • 1 building
  • 229 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (75.5 km / 46.9 mi)
  • Property shuttles: Airport shuttle and area shuttle within 75 kilometers available for a surcharge
  • Parking: Free self parking

Room Amenities

Rethymno Palace offers 229 forms of air-conditioned accommodation with complimentary bottles of water and complimentary bathrobes. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Rethymno hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Dining Room Nafsika – This buffet restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Erotokritos – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include Swedish massages, Thai massages, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Swedish massage
  • Number of treatment rooms 2
  • Thai massage
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurant.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property Registry Number – 1041K015A0114800
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Please note, some room types at this property are not available when booking a stay with children.
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.5 for children (approximately)
  • Airport shuttle fee: EUR 95 per vehicle (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rethymno Palace Hotel
  • Rethymno Palace Hotel
  • Rethymno Palace Rethymno
  • Rethymno Palace Hotel Rethymno

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Rethymno Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.