86.0% Based on 1223 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

During your stay at Grecotel LUX.ME White Palace - All Inclusive, you're just a quick walk from Rethimno Kart. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Built in 1975, this 5-star resort has 263 rooms over 3 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, room service (during limited hours) and free toiletries
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a beach bar and a poolside bar
  • Take a swim in the seasonal outdoor pool
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, an outdoor tennis court and aerobics classes
  • 8 minutes on foot from Rethimno Kart and a 5-minute drive from Horse Park Rethymno
  • Airport shuttle service available for a fee

Family Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Suite, Pool Access, Sea Facing (Bungalow)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Bungalow, Sea View (Prestige)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Luxury Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room, Garden View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend out of 1223 reviews

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About the Grecotel LUX.ME White Palace - All Inclusive

Location Kambos Pigis, Rethymno, Crete Island 74100

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Tennis lessons
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities

  • Tennis lessons not included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Minibar beverages - restrictions apply
  • Airport transfers not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • On-site live performances included
  • Room service not included

Property Features

Grecotel LUX.ME White Palace - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Grecotel LUX.ME White Palace - All Inclusive such as the free kids' club, the seasonal outdoor pool and the kids' pool. Free breakfast is served. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor tennis court and a garden. Self parking is free.

  • 263 guestrooms or units
  • 3 levels
  • 6 dining venues
  • Built in 1975
  • Breakfast available (free)
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • On private beach
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grecotel LUX.ME White Palace - All Inclusive offers 263 forms of air-conditioned accommodation with a safe and complimentary bathrobes. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. This Rethymno resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served a free breakfast.

THE WHITE – This fine-dining restaurant only serves dinner.

VENTANAS IL MAR – This buffet restaurant serves breakfast, lunch and dinner.

ASIA WHITE – This beachfront restaurant specialises in Asian cuisine and only serves dinner.

Room service (during limited hours) is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the resort. A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Hotel Registry Number - 1041K015A0117200

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • White Palace El Greco Luxury Resort Rethymnon
  • Grecotel LUX.ME White Palace Hotel Rethymnon
  • White Palace El Greco Luxury Rethymnon
  • White Palace El Greco Luxury
  • Grecotel White Palace Luxury Resort Rethymnon
  • Grecotel White Palace Luxury Rethymnon
  • Grecotel White Palace Luxury
  • Grecotel LUX.ME White Palace Hotel
  • Grecotel LUX.ME White Palace Rethymnon
  • Grecotel LUXME White Hotel

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.