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4.5 out of 5

"The only negative for us was the fact that there is no soundproofing in the rooms at all. Beds scrape across the floors for cleaning and its excessive ... " More

By a verified traveller on Mon 05 Oct 2020

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Twin Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£197* Per night/room 13 May - 14 May

Presidential Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Room, Mountain View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room, Accessible, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Sea View

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Family Room, Private Pool, Sea View

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Mitsis Alila Resort & Spa – All Inclusive's beach location. During your stay, you're just a quick walk from Faliraki Beach. Features include free breakfast, free WiFi in public areas and free valet parking. Built in 2013, this 5-star resort has 314 rooms over 8 floors. All rooms offer free WiFi and furnished balconies.

  • Air-conditioned rooms with furnished balconies, 24-hour room service and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Main restaurant , one of the property's 10 restaurants and 7 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with body treatments, facials or massages at Alila Wellness Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, aerobics classes and a playground
  • Guests speak favourably about the beach and the helpful staff
  • Steps from Kallithea Beach and 9 minutes on foot from Faliraki Beach

Mitsis Alila Resort & Spa – All Inclusive ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mitsis Alila Resort & Spa – All Inclusive

Everyone (7) Couples (3) Family (3)
4 out of 5
The only negative for us was the fact that there is no soundproofing in the rooms at all. Beds scrape across the floors for cleaning and its excessively loud. Plus you can hear babies cry in other rooms as clear as they were in the room with you. Babies do cry, but I do not want to hear yours...... The staff are excellent and the hotel is beautiful

Posted by , from Bristol on 5 Oct 2020

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Comment from Hotel Management

28 Oct 2020 by Tasos Ftaklas

Dear valued guest, Thank you very much for your review and feedback. We also wish to thank you for your preference in Rhodes and the Mitsis Alila. We are truly sorry that not all expectations met. Your points have been passed on to the Management. We only wish that this could have been rectified during your stay, so we could provide you another room, to a more quiet floor. It will be our pleasure to welcome you back in Summer 2021. Sincerely, Tasos Ftaklas Front Office Manager

4 out of 5
Fabulous hotel with very friendly and helpful staff. The food is excellent, the rooms spacious and clean and we had a super time.

Posted by , from London, UK on 19 Aug 2020

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Comment from Hotel Management

2 Oct 2020 by Mitsis Alila Resort & Spa

Dear Marie, We would like to thank you for your time spent to leave us a review. We wish that you had a great holiday with us, and we will be more than happy to welcome you again in the future. Sincerely, Mitsis Alila Resort & Spa

5 out of 5
5 Star Hotel. Just reccuring issues with getting the room you booked. Holiday does not get underway till you unpack for the full lenght of your stay. Three out of the four times we have stayed at this hotel we have been allocated a temporary room, having to unpack and then pack the next day to move to our first choice of room which we originally booked.

Posted by , from Stockport. on 11 Sep 2018

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5 out of 5
Die grosszügikeit des Managers war sehr gross. Alles funktionierte. Die Anlage ist gross daher wäre ein Lageplan wünschenswert gewesen.

Posted by on 15 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Mitsis Alila Resort & Spa

Sehr geehrter Gast, es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und es macht uns sehr stolz, dass besonders unsere Mitarbeiter einen großen Beitrag dazu geleistet haben. Noch einmal vielen herzlichen Dank für Ihren Aufenthalt bei uns im Haus. Wann immer wir Ihnen zukünftig behilflich sein dürfen, zögern Sie bitte nicht uns gerne jederzeit direkt zu kontaktieren. Wir hoffen auf ein baldiges Wiedersehen, Mit freundlichen Grüßen, Mitsis Alila Resort & Spa

4 out of 5
Die Juniorsuite mit Whirlpool ist genial. Strandlage und Wasserqualität sind hervorragend. Angebote am Strand zb.Kanu SUP waren nur durch bezahlung möglich.Es hatte sehr viele Familien mit Kindern daher war es zum Teil laut und hektisch. Die Reservationen in den verschiedenen Restaurants war etwas mühsam und musste schon 3 Tage vorher gemacht werden, konnten nicht spontan entscheiden wo wir hingehen. Das Essen und der Service war in allen Restaurants hervorragend !!!

Posted by on 26 Jun 2019

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4 out of 5
J ai aimé la decoration. L'hôtel est magnifique. Le all inclusive. Tout est compris dans le prix et on peut manger à toute heure. Le personnel est très gentil et vous fait sentir unique malgré le monde. Les activités sportives multiples et diverses ( nautiques) les groupes qui jouent le soir. J'ai moins aimé le monde. C'est un hôtel immense donc la contrepartie c'est que cela perd un peu de son charme. La propreté dans ma chambre a laissé à desirer.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Guest Relations Manager

Cher client, Toute l'équipe se joint à moi pour vous remercier de votre séjour dans notre hôtel. Un grand merci pour toutes vos remarques positives. Nous serons heureux de vous accueillir à nouveau dans notre établissement a bientôt. Sincèrement, , Mitsis Alila Resort & Spa.

4 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Guest relations agent

Dear valued guest, Thank you for taking the time to leave a review. We look forward to welcoming you back to Mitsis Alila Resort & Spa again soon. Kind Regards, Mitsis Alila Resort & Spa.

5 out of 5
Hotellissa on tyylikäs, rauhallinen ja leppoisa ilmapiiri. Henkilökunta tosi palvelualtista ja ammattitaitoista. Syötävää ja juotavaa löytyy varmasti jokaisen makuun. A la carte ravintolat toivat mukavan lisän ja vaihtelun buffet ruokailuun. Meillä oli junior suite porealtaalla, josta loistava näköala merelle. Sängyt erinomaiset nukkua. Huoneen hintaan kuului mm. kuohuviini täydennykset ja ym. huonepalvelut päivittäin. Äänieristys käytävältä tulevalle melulle voisi olla parempi. Ranta on pienikivistä (tarvii uimakengät) ja melko jyrkkä, joten lasten kanssa esim. perinteiset rantaleikit eivät toimi. Lapsille on erillinen uima-allasalue leikki ja aktiviteetti paikkoineen. Uima-altaan merivesi oli tosi kylmää näin toukokuun puolivälissä. Suosittelen hotellia lepoa, löhöilyä ja rentoutumista kaipaaville. Aktiviteetteja on vähemmän tarjolla. Sijainti on 30 min matkan päässä Rodoksen kaupungista ja lentokentältä. Auto kannattaa vuokrata, jotta näkee koko saaren (300 km ympäriajo) monimuotoisuuden ja kauneuden.

Posted by , from Helsinki on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Mitsis Alila

Dear 60v.synttärit, We are really pleased to hear that you had a great time with us here and found our location convenient. We always strive to provide the best service to all our clients and we are glad that we were able to meet all your expectations. Rest assured your kind words will be passed onto all relevant staff members. Once again thank you for staying with us here and we hope to welcome you back again. Please do not hesitate to contact me if you need any assistance in booking your future stay with us. Kind regards, Mitsis Alila Resort & Spa.

5 out of 5
établissement magnifique, idéalement placé pour faire de belles balades. restauration exceptionnelle, dans tous les restaurants, personnel très serviable

Posted by on 5 May 2019

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Comment from Hotel Management

5 May 2019 by Public Relations Manager

Dear valued guest, Thank you for taking time to share your review with us. We hope your stay in our resort exceeded your expectations and you had a relaxing time with us. It will be our pleasure to welcome you back in the near future! Best regards, Mitsis Alila Resort & Spa

5 out of 5
Erinomainen allinclusive resort. Loistava palvelu ja siistit sekä viihtyisät tilat.

Posted by on 19 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Guest Relations Manager

Dear Marika, Thank you for sharing your positive comments with us. It was our pleasure having you as our guest and we are looking forward to welcoming you back in the near future and offer you a relaxing holiday experience once again. Best regards, Mitsis Alila Resort & Spa

About the Mitsis Alila Resort & Spa – All Inclusive

Location Faliraki, Rhodes, Rhodes 851 05

Renovations + Closures

This property is closed from 9 April 2021 to 12 May 2021 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Not included

  • Room service
  • Gratuities

  • All available beverages included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Gratuities not included
  • Room service not included
  • All food and beverages included

Property Features

Mitsis Alila Resort & Spa – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mitsis Alila Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 10 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a free kid's club, a kids' pool and a fitness centre. Free self parking and valet parking are available. This 5-star Rhodes property is smoke free.

  • 1 building
  • 314 guestrooms or units
  • 8 levels
  • 10 dining venues
  • 7 bars or lounges
  • Built in 2013
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Rhodes (RHO-Diagoras) (18.7 km / 11.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Mitsis Alila Resort & Spa – All Inclusive offers 314 forms of air-conditioned accommodation with espresso makers and a safe. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Rhodes property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony (furnished)
  • In-room dining (24 hours)
  • Flat-screen television
  • Espresso maker
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Main restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Italian restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Ellinadiko restaurant – This theme restaurant specialises in Greek cuisine and serves lunch and dinner. Reservations are required. Open daily.

Asian restaurant – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Mexican restaurant – This theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Beach volleyball on site
  • Rowing or canoeing on site
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Alila Wellness Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Mitsis Alila Resort & Spa – All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alila Mitsis
  • Mitsis Alila
  • Mitsis Alila Resort All Inclusive Rhodes
  • Mitsis Alila Exclusive Resort
  • Mitsis Alila Exclusive Resort Rhodes
  • Mitsis Alila Resort All Inclusive
  • Mitsis Alila Resort
  • Mitsis Alila Rhodes
  • Mitsis Alila All Inclusive Rhodes
  • Mitsis Alila All Inclusive
  • Mitsis Alila Resort Spa – All Inclusive
  • Mitsis Alila Inclusive Rhodes
  • Mitsis Alila Resort All Inclusive Rhodes
  • Mitsis Alila All Inclusive Rhodes
  • Mitsis Alila Resort & Spa – All Inclusive Rhodes
  • Mitsis Alila Resort & Spa – All Inclusive All-inclusive property
  • Mitsis Alila Resort & Spa – All Inclusive Rhodes
  • Mitsis Alila Resort All Inclusive
  • Mitsis Alila All Inclusive
  • All-inclusive property Mitsis Alila Resort & Spa – All Inclusive
  • Mitsis Alila Resort Spa – All Inclusive
  • Mitsis Alila Exclusive Resort Spa – All Inclusive
  • Mitsis Alila Exclusive Resort Spa
  • Mitsis Alila Inclusive Rhodes

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.