"The only negative for us was the fact that there is no soundproofing in the rooms at all. Beds scrape across the floors for cleaning and its excessive ... " More
28 Oct 2020 by Tasos Ftaklas
Dear valued guest, Thank you very much for your review and feedback. We also wish to thank you for your preference in Rhodes and the Mitsis Alila. We are truly sorry that not all expectations met. Your points have been passed on to the Management. We only wish that this could have been rectified during your stay, so we could provide you another room, to a more quiet floor. It will be our pleasure to welcome you back in Summer 2021. Sincerely, Tasos Ftaklas Front Office Manager
2 Oct 2020 by Mitsis Alila Resort & Spa
Dear Marie, We would like to thank you for your time spent to leave us a review. We wish that you had a great holiday with us, and we will be more than happy to welcome you again in the future. Sincerely, Mitsis Alila Resort & Spa
25 Aug 2019 by Mitsis Alila Resort & Spa
Sehr geehrter Gast, es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und es macht uns sehr stolz, dass besonders unsere Mitarbeiter einen großen Beitrag dazu geleistet haben. Noch einmal vielen herzlichen Dank für Ihren Aufenthalt bei uns im Haus. Wann immer wir Ihnen zukünftig behilflich sein dürfen, zögern Sie bitte nicht uns gerne jederzeit direkt zu kontaktieren. Wir hoffen auf ein baldiges Wiedersehen, Mit freundlichen Grüßen, Mitsis Alila Resort & Spa
28 May 2019 by Guest Relations Manager
Cher client, Toute l'équipe se joint à moi pour vous remercier de votre séjour dans notre hôtel. Un grand merci pour toutes vos remarques positives. Nous serons heureux de vous accueillir à nouveau dans notre établissement a bientôt. Sincèrement, , Mitsis Alila Resort & Spa.
22 May 2019 by Guest relations agent
Dear valued guest, Thank you for taking the time to leave a review. We look forward to welcoming you back to Mitsis Alila Resort & Spa again soon. Kind Regards, Mitsis Alila Resort & Spa.
13 May 2019 by Mitsis Alila
Dear 60v.synttärit, We are really pleased to hear that you had a great time with us here and found our location convenient. We always strive to provide the best service to all our clients and we are glad that we were able to meet all your expectations. Rest assured your kind words will be passed onto all relevant staff members. Once again thank you for staying with us here and we hope to welcome you back again. Please do not hesitate to contact me if you need any assistance in booking your future stay with us. Kind regards, Mitsis Alila Resort & Spa.
5 May 2019 by Public Relations Manager
Dear valued guest, Thank you for taking time to share your review with us. We hope your stay in our resort exceeded your expectations and you had a relaxing time with us. It will be our pleasure to welcome you back in the near future! Best regards, Mitsis Alila Resort & Spa
1 Nov 2018 by Guest Relations Manager
Dear Marika, Thank you for sharing your positive comments with us. It was our pleasure having you as our guest and we are looking forward to welcoming you back in the near future and offer you a relaxing holiday experience once again. Best regards, Mitsis Alila Resort & Spa
This property is closed from 24 March 2022 to 25 March 2022 (dates subject to change).
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Not included
Mitsis Alila Resort & Spa – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mitsis Alila Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 10 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a free kid's club, a children's pool and a steam room. Free self parking and valet parking are available. This 5-star Rhodes property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Mitsis Alila Resort & Spa – All Inclusive offers 314 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Rhodes property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Main restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Italian restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Ellinadiko restaurant – This theme restaurant specialises in Greek cuisine and serves lunch and dinner. Reservations are required. Open daily.
Asian restaurant – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Mexican restaurant – This theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Alila Wellness Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
