17 Sep 2020 by Paulien, Guest Relations Manager
Dear LeeAtherton, Thank you for this five star review. It is a pleasure to hear you thoroughly enjoyed your stay with us at Mitsis Grand Hotel. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. We will pass on your compliments to the staff! We look forward to welcoming you again soon. Best regards,
11 Sep 2020 by Paulien, Guest Relations Manager
Dear Mr. Atherton, Thank you for sharing this wonderful and detailed review. We are very pleased to hear that you had an enjoyable experience with us! We truly appreciate your kind compliments towards our service. Guest feedback is of great importance in order to improve our standards and service and it is very much appreciated. We aim to deliver an excellent, professional and personal experience for all our guests and your feedback lets us know we achieve this! Once again thanks a lot and hope to see you again very soon. Kind regards,
10 Oct 2019 by Paulien
Dear Guests, Thank you very much for taking the time to share your feedback with us. The opinion of our guests is of great importance to us and we strive to make every guest feel welcome and relaxed during their stay with us. We will take all your comments into consideration to further improve and sincerely hope to have the chance to accommodate you again in the near future so we can improve your experience with us. Kind regards,
25 Jul 2019 by Paulien
Dear, Thank you very very much for taking the time to post this positive feedback! We are glad to hear you have enjoyed your holidays with us! We hope to have the chance welcome and accomodate you again very soon! Kind regards,
9 Jul 2019 by Paulien
Dear, Thank you very very much for taking the time to write this uplifting feedback! We are glad to read you have ejoyed your stay with us! We hope to have the chance welcome and accomodate you again very soon! Kind regards,
30 Aug 2017 by Dona
Thank you very much for taking the time to write just a perfect review onsite.We are delighted to hear how much you enjoyed your stay with us and that you truly enjoyed every aspect of your experience on property with its pools and restaurants a la carte with delicious food as well. We will be glad to host you again and cannot wait to repeat success! Yours Sincerely, Dona Giourga
1 Aug 2017 by Dona
Thank you for your comments and shortcommings.We do hope to see you again!!! Kind Regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Mitsis Grand Hotel Beach Hotel is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Mitsis Grand Hotel Beach Hotel offers its guests 2 outdoor swimming pools, an outdoor tennis court, an indoor pool, and a fitness centre. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is available daily. WiFi is free in public spaces. Event space at this property measures 8579 square feet (797 square metres) and includes conference rooms. Spa services, a library, and a terrace are also featured at the luxury Mitsis Grand Hotel Beach Hotel. Self parking is free. This 5-star Rhodes property is smoke free.
Available in some public areas: Free WiFi
Free self parking
Mitsis Grand Hotel Beach Hotel offers 402 forms of air-conditioned accommodation with free minibar items and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Main Restaurant Acandia – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Italian Restaurant – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Asian Restaurant – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Ellinadiko Restaurant – This theme restaurant specialises in Greek cuisine. Open daily.
Mexican Restaurant – This theme restaurant is located by the pool and specialises in Mexican cuisine. Open daily.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.