5 Nov 2021 by Iveta Prisjagina
Dear Minna, Thank you very much for your feedback. I am very sorry to hear that your stay was not at the level of the expectations that we have become known for. We always aim to give our guests a great experience, both in service and product, as can be seen by many other reviews on the site. If you are planning to visit Riga again, please let us know so we have a possibility to make sure that you have the best offer and we will do everything we can to change your opinion about Grand Palace Hotel. Regards, Iveta Prsijagina Sales and Marketing
Grand Palace Hotel - The Leading Hotels of the World offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Palace Hotel - The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Riga hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking reservations required
Grand Palace Hotel - The Leading Hotels of the World offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Pils Bar & Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Orangerie Restaurant – This restaurant only serves breakfast. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Palace Hotel - The Leading Hotels of the World offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.