10 May 2018 by Hanza Hotel Manager
Dear guest, We appreciate you taking the time to provide us with feedback about your stay. We sincerely apologize your stay was unsatisfactory. We regret to hear that hotel did not meet your expectations. Your feedback was shared with our team and we look forward to the opportunity to welcome you back and give us another chance to improve quality of our service.
14 Jul 2020 by FOM
Dear Sirpa, Thank You for staying at Hanza Hotel! Thank You for the great review! We hope to see You again in Hanza Hotel. Kind Regards, Renārs Dzintars Reservations Manager
20 Jan 2020 by FOM
Dear Guest, Thank You for staying at Hanza Hotel and taking Your time to review us. We hope You will visit us again and we can show You our best service. Kind Regards, Renārs Dzintars Reservations Manager
6 Jan 2020 by FOM
Dear Guest, Thank You for staying at and reviewing Hanza Hotel. We have noted this review and have informed the responsible departments as well as the owner of the restaurant. We hope to see You again in Hanza Hotel. Kind Regards, Renārs Dzintars Reservations Manager
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A sauna, spa services, and tour or ticket assistance are also featured at the business-friendly Hanza Hotel. An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Riga hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Hanza Hotel offers 80 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Hanza Pub – On-site café.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Latvia. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.