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4.3 out of 5

"Great location Friendly staff Large comfortable bed Small pool on the roof with a bar. Poor water pressure, the hotel looks newer in the pictures howe ... " More

By a verified traveller on Tue 08 Oct 2019

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£60* Per night/room 24 May - 25 May

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxo Vista Mar Panoramico

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxo Vista Mar com Varanda

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxo Top Floor Vista Mar com Varanda

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Top Floor

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at PortoBay Rio de Janeiro. During your stay, you're just a quick walk from Avenida Atlantica. Free WiFi in public areas, a full-service spa and an outdoor pool are available. This 4-star hotel has 117 rooms over 20 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the comfortable guestrooms
  • 9 minutes by car from Sugar Loaf Mountain and 12 minutes from Museum of Modern Art
  • Airport shuttle service available for a fee

PortoBay Rio de Janeiro ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PortoBay Rio de Janeiro

Everyone (8) Couples (7) Business (1) Family (3)
4 out of 5
Great location Friendly staff Large comfortable bed Small pool on the roof with a bar. Poor water pressure, the hotel looks newer in the pictures however saying that the hotel isn’t run down, I was not wowed by the hotel but at the same time I didn’t not like it either. I do feel it was over priced for what I paid.

Posted by on 8 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Isabela Guedes - Guest Relations

Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time. We hope to enjoy your company soon at a PortoBay hotel.

5 out of 5
We had a fabulous suite with a panoramic view of Copacobana beach. The only problem was that breakfast was a little limited and you have to be very patient to get coffee and top ups. Can't believe they do breakfast every day! The restaurant was nice.

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Isabela Guedes – Guest Relations

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Isabela Guedes – Guest Relations

2 out of 5

Posted by on 6 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Isabela Guedes

Thank you for your comments. We are very sorry that your stay did not match your expectations. However, we hope that you will allow us to regain your confidence on your next stay with the PortoBay group, when we shall be entirely at your disposal!

5 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Isabela Guedes – Guest Relations

Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon.

5 out of 5
I booked a superior top floor room then was upgraded to the deluxe panoramic room, it was fabulous I was greeted with a glass of fizz at check in and got excellent service throughout my stay. One of the best buffet breakfasts....even fizz there too!!! Beautiful views of Copacabana from the roof top pool (very small) Room service was excellent and very good value, book a superior room if you can well worth it!!

Posted by on 10 May 2019

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Comment from Hotel Management

17 May 2019 by Isabela Guedes – Guest Relations

Dear Guest, First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Isabela Guedes – Guest Relations

4 out of 5
-View of Copacabana -Reasonable Price -good breakfast

Posted by on 30 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Simone Naue

Dear Guest, Thank you for your comments and we hope to be able to see you again in the near future. Regards,

2 out of 5

Not 4 star!

Insufficient lighting, low maintenance of rooms, better breakfast buffet needed, lifts are too small, bed & balcony furniture not comfortable, lack of English television channels. Definitely not 4 stars, more like a 2 star hotel.

Posted by , from London on 17 Mar 2018

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Comment from Hotel Management

23 Mar 2018 by Gustavo Zanotta - Front Desk Supervisor

Dear guest, thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do our best to make your stay even better next time. We hope to enjoy your company soon at PortoBay Rio de Janeiro. Best Regards, Gustavo Zanotta

4 out of 5

Came back again for several days

Pros: Quiet rooms, elevators worked well, cleanliness, good helpful staff, location, food, closet and drawer space, excellent showers, bathroom amenities.
Cons: Toilet didn't always flush and still didn't after 4 attempts to fix it, more bathroom hooks, towels not to be changed daily if not on floor
Location: Right across the Main Street to the beach. Nearby, basically only the beach, good restaurants, change house for money, little grocery store,
We liked this hotel for its closeness to the beach, upgraded room due to the fact that we already had stayed here, good breakfasts and even dinners, nice staff, could enter our room already at 10 and stay till 3 the checkout day.

Posted by , from commugny, switzerkand on 16 Nov 2017

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Comment from Hotel Management

18 Nov 2017 by Isabela Guedes – Guest Relations

Dear Ms Carol, It was a great pleasure to welcome you again at PortoBay Rio. We were pleased to hear that you had a pleasant stay at our hotel. Thank you for your feedback. We have taken note of your suggestions and we will do everything to make your stay even better next time. We hope to enjoy your company one more time soon at a PortoBay hotel. Best regards, Isabela Guedes – Guest Relations

5 out of 5

Great service and hospitality

From top to bottom this hotel has very good service. Every individual is treated with special care. Hotel manager specially asks guests personally. I was very touched with this gesture. Isabella in reception. Carlos in restaurant. These two have given lasting impression.

Posted by on 26 Mar 2016

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5 out of 5

All you want in Rio

Porto bay offers the panoramic views and location you want when visiting Rio. The breakfast is superb and the roof top pool and bar area is one of the best around. All for sensible money.

Posted by on 11 Feb 2015

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Property Features

PortoBay Rio de Janeiro offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly PortoBay Rio de Janeiro. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Rio de Janeiro hotel.

  • 1 building
  • 117 guestrooms or units
  • 20 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Rio de Janeiro International Airport (GIG) (24.8 km / 15.4 mi)
  • Train station: Rio de Janeiro Central Station (9.2 km / 5.7 mi)
  • Metro station: Cardeal Arcoverde Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

PortoBay Rio de Janeiro offers 117 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

La Finestra – This brasserie serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: BRL 70 per person (approximately)
  • Airport shuttle fee: BRL 220 per vehicle (one-way)
  • Nearby parking fee: BRL 85 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Rio
  • Hotel Porto Bay Internacional Rio
  • Hotel Porto Bay Rio
  • Hotel Rio Porto Bay Internacional
  • Internacional Rio
  • Porto Bay Hotel
  • Porto Bay Internacional
  • Porto Bay Rio Internacional Hotel
  • Porto Rio
  • Rio Porto Bay
  • Porto Bay Rio Internacional Hotel Rio De Janeiro, Brazil
  • Porto Bay Rio Internacional Hotel Rio de Janeiro
  • Porto Bay Rio Internacional Rio de Janeiro
  • Porto Bay Rio Internacional
  • Hotel Porto Bay Rio Internacional
  • PortoBay Rio Internacional Hotel Rio de Janeiro
  • PortoBay Rio Internacional Hotel
  • PortoBay Rio Internacional Rio de Janeiro
  • Porto Bay Rio Internacional Hotel De Janeiro Brazil
  • PortoBay Rio Janeiro Hotel
  • PortoBay Hotel
  • PortoBay Rio Janeiro
  • PortoBay
  • PortoBay Rio Internacional
  • Rio Internacional Hotel
  • PortoBay Rio De Janeiro Hotel Brazil
  • Hotel Porto Bay Rio Internacional
  • PortoBay Rio de Janeiro Hotel
  • PortoBay Rio de Janeiro Rio de Janeiro
  • PortoBay Rio de Janeiro Hotel Rio de Janeiro

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.