5 Nov 2019 by Marcella Araújo
Dear, how are you? Thank you for taking the time to evaluate us. For the Sheraton Grand Rio sincere appraisals are tools for our improvement and recognition and are extremely important for our development. We are extremely happy to hear that you have enjoyed your stay with us, we are also sorry for the inconvenience. We hope to see you again, it will be an honor to have you with us! Regards, Marcella Araújo - Marketing Coordinator
Sheraton Grand Rio Hotel & Resort offers its guests a full-service spa, 2 the outdoor swimming pools, outdoor tennis courts, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi and wired Internet. A business centre and a limo/town car service are available. Event space at this hotel measures 438877 square feet (40773 square metres) and includes conference rooms. A kids' pool, a 24-hour fitness centre, and a free kid's club are also featured at the luxury Sheraton Grand Rio Hotel & Resort. For a fee, parking is available. This 5-star Rio de Janeiro hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
Sheraton Grand Rio Hotel & Resort offers 538 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Bene – This beachfront restaurant specialises in Italian cuisine and serves breakfast, brunch and dinner. A children's menu is available.
L Etoile – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and only serves dinner.
Dry Martini by JDLM – This bar is located by the pool. Happy hour is offered.
24-hour room service is available.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Shine Spa for Sheraton has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.