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4.2 out of 5

"The hotel has a great location that guarantees the hotel to have a lot of customers so for this reason the owner has decided to offer a low quality se ... " More

By a verified traveller on Mon 09 Jan 2017

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Grand Hotel Riva, you're just a quick walk from Riva del Garda Museo Civico. Free breakfast, free WiFi in public areas and a full-service spa are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages, Ayurvedic treatments or aromatherapy at the spa
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a sauna
  • Steps from Riva del Garda Museo Civico and Erbe Square
  • Pets welcome for a fee

Grand Hotel Riva ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel Riva

Everyone (5) Couples (1)
5 out of 5

Posted by on 30 Mar 2022

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5 out of 5

Posted by on 3 Feb 2020

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3 out of 5

Nice location, low quality hotel

Pros: the location
Cons: The ownership/management must be changed in order to improve the standard of the hotel.
The hotel has a great location that guarantees the hotel to have a lot of customers so for this reason the owner has decided to offer a low quality service. The hotel itself is ok and junior suite has a good size. The breakfast is ok but with terrible coffee. The real problem is the staff that is tired of dealing with complaints and most probably underpaid. The bar is unattended most of the times so don't rely on it. (most probably the situation is different in high season)

Posted by , from London on 9 Jan 2017

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4 out of 5
Loistava sijainti ja kaunis vanha rakennus. Ystävällinen ja avulias henkilökunta. Viehättävä kattoterassi. Hotellin sisustus oli ristiriidassa rakennuksen historian ja vanhan tyylin kanssa tavoitellessaan nykyaikaista tyyliä vaikka sekin oli jo jäänyt 90-luvulle. Hotelli kaipaisi ehkä hieman siätilojrn remontointia eikä hotellin ulkoparveke ollut käytössä. Linnut häiritsivät aamiaisen syömistä kattoterassilla. Kattoterassin kalusteet olivat hyvin kuluneet muovituolit joiden repsottavat osat repivät vaatteita.

Posted by on 9 Aug 2019

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4 out of 5
Hotelli on hieno ulkoa, mutta huoneet kaipaisivat remonttia.

Posted by on 17 Jan 2019

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4 out of 5

Good hotel at town centre with lake view

Pros: Location, lake view, rooftop terrace (especially for breakfast). Short walk to cafes, restaurants, shops, beach/marina.
Location: The hotel is near everything essential in the town centre. Recommend renting a boat for a day at the lake to really enjoy the lake at your own pace.
Stayed 5 nights in August. Great location right at the town square near marina. Still very quiet (didn't hear no noise). Lot's of restaurants, cafes, shops, etc. nearby. Had a room with balcony facing the lake. Nice rooftop terrace with lake, mountain, and town view. Nice big and varied breakfast buffet served at top floor restaurant with access to the rooftop terrace so had breakfast at the terrace most mornings.

Posted by , from Espoo, Finland on 16 Sep 2017

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Property Features

Grand Hotel Riva offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business centre on site. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Grand Hotel Riva. This 4-star Riva del Garda hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Grand Hotel Riva offers 77 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bath or shower
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Portable fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Grand Hotel Riva has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Riva
  • Riva Grand Hotel
  • Grand Hotel Riva Riva Del Garda
  • Grand Riva Riva Del Garda
  • Grand Riva
  • Grand Hotel Riva Riva Del Garda/Nago, Italy
  • Grand Hotel Riva Del Garda
  • Grand Hotel Riva Hotel
  • Grand Hotel Riva Riva del Garda
  • Grand Hotel Riva Hotel Riva del Garda

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.