Skip to main content
Beginning of main content
4.0 out of 5

"Like location &did not like response of staff to problems " More

By a verified traveller on Mon 06 Jan 2020

Enter dates to see availability

Select your room to view prices

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£99* Per night/room 10 Dec - 11 Dec

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment, 3 bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Hotel Description

With your stay at Hilton Riyadh Hotel & Residences, you're connected to a shopping centre and just a quick walk from Granada Business Park. Free WiFi in public areas, 2 indoor pools and 4 restaurants are available. Built in 2017, this 5-star hotel has 866 rooms over 35 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and separate bathtubs and showers
  • Free WiFi
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and extended parking available for a fee
  • Take a swim in the 2 indoor pools
  • Treat yourself to massages or body treatments at Eforia
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a sauna
  • 0.5 mi (0.8 km) from Granada Center and 11.1 mi (17.9 km) from Riyadh Zoo
  • Airport shuttle service available for a fee

Hilton Riyadh Hotel & Residences ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Riyadh Hotel & Residences

Family (1)
4 out of 5
Like location &did not like response of staff to problems

Posted by on 6 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

7 Apr 2020 by Hilton Riyadh

We would like to assure you that we are closely monitoring all of our guest feedback with each department head concerned to ensure that we will not face the same issues again with our guests.

Property Features

As a guest of Hilton Riyadh Hotel & Residences, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 13437 square feet (1248 square metres) and includes conference rooms. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hilton Riyadh Hotel & Residences. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Riyadh hotel.

  • 866 guestrooms or units
  • 35 levels
  • 4 dining venues
  • 13437 sq ft of conference space
  • 1248 sq. m of conference space
  • Built in 2017
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hilton Riyadh Hotel & Residences offers 866 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and a safe. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Ambar – On-site lobby lounge.

Anar – This restaurant specialises in Turkish cuisine. Open daily.

Arabica – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Lotus – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Teatro – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 indoor swimming pools are on site along with a health club and a sauna.

Guests aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Eforia has 8 treatment rooms. Services include hot stone massages, Thai massages and body treatments. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 4
  • Thai massage
  • Indoor public bath (no mineral springs)
  • Body treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Residence Building reception will be used by Apartment residents If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to Residence Building reception will be used by Apartment residents
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 150 for adults and SAR 100 for children (approximately)
  • Airport shuttle fee: SAR 225 per vehicle (one-way)
  • Self-parking fee: SAR 72 per night (in/out privileges)
  • Valet parking fee: SAR 140 per night (in/out privileges)
  • Extended parking fee: SAR 140 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Riyadh Hotel
  • Hilton Riyadh
  • Hilton Riyadh & Residences
  • Hilton Riyadh Hotel & Residences Hotel
  • Hilton Riyadh Hotel & Residences Riyadh
  • Hilton Riyadh Hotel & Residences Hotel Riyadh

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hilton Riyadh Hotel & Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Hilton Riyadh Hotel & Residences.
url importing http://www.ebookers.com/Riyadh-Hotels-Hilton-Riyadh-Hotel-&-Residences.h19423594-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Riyadh-Hotels-Hilton-Riyadh-Hotel-&-Residences.h19423594-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Riyadh-Hotels-Hilton-Riyadh-Hotel-&-Residences.h19423594-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.