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4.3 out of 5

"Good location - close to Termini station. Friendly and helpful staff. Well-maintained rooms. " More

By a verified traveller on Mon 25 Apr 2022

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Economy Room, 1 Double Bed (Bed is French Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£123* Per night/room 1 Jun - 2 Jun

Family Room, Multiple Beds, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Comfort Room, 1 King Bed (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The shopping around Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Pets welcome free of charge

Best Western Plus Hotel Universo ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hotel Universo

Everyone (7) Couples (4) Family (4)
4 out of 5
Good location - close to Termini station. Friendly and helpful staff. Well-maintained rooms.

Posted by on 25 Apr 2022

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Comment from Hotel Management

26 Apr 2022 by Stefania Pesci - Guest Relations

Dear David, We thank you for your review. We are thrilled to know that you enjoyed your experience with us. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

4 out of 5
The Hotel is in an excellent location and I found little or nothing to dislike about the place.

Posted by on 28 Jan 2020

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Comment from Hotel Management

30 Jan 2020 by Stefania - Guest Relations

Dear Guest, Thank you for your rating. Your feedback is greatly appreciated! We hope to host you again in the future. Kind regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

4 out of 5
Great location , always clean staff were very polite.

Posted by , from Liverpool on 7 May 2019

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Comment from Hotel Management

14 May 2019 by stefania - guest relations

Dear KT, We thank you so much for your great feedback! We hope to see you again soon. Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

5 out of 5

Posted by on 26 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by stefania-guest relations

Dear Guest, Thank you so much! Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

5 out of 5
Le personnel très sympathique et serviable. chambre petite, mais très fonctionnelle. parfait pour visiter rome, très centralisé.

Posted by on 19 Apr 2022

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Comment from Hotel Management

19 Apr 2022 by Stefania Pesci - Guest Relations

Cher Bernard, Merci d'avoir partagé votre avis sur notre hôtel. Nous sommes vraiment heureux que vous avez été satisfait de votre sejour et ayez eu une très bonne impression de la qualité de nos services. Nous sommes impatients de vous accueillir à nouveau bientôt en tant qu'invité de bienvenue. Cordialement Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

5 out of 5
In der Nähe vom ÖV und leicht zu erreichen nach der Anreise.

Posted by on 1 Mar 2022

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Comment from Hotel Management

3 Mar 2022 by Stefania Pesci - Guest Relations

Lieber Cesar, Vielen Dank für Ihre Bewertung unserer Einrichtung und ein positives Feedback zu unserer Location. Wir freuen uns auf Ihren nächsten Aufenthalt in Rom. Mit Freundliche Grüsse Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

4 out of 5
We were surprised to see that we had two-store room. This should be clearly shown when making a booking. The stairs are challenging if you have even small physical hindrance. We asked were we can drop our postcards. The personnel did not know that there was a Poste Italiana box five meters from there outdoor. Instead they said that we can find one only at the airport. Indeed we did, exactly with the same updated texts as in the hotel building. Hotel took care of taxi for our departure to airport. But they said that we can pay it with credit card. No way. Taxi drove us to bank to get cash. That was inconvenient.

Posted by on 3 Dec 2021

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Comment from Hotel Management

3 Dec 2021 by Stefania Pesci - Guest Relations

Dear Hannu, Thank you for sharing your opinion on our hotel. We are sorry to hear that the split level room made you surprised and we apologize for any inconvenience. On the websites we advertise our junior suites as split level rooms in order to inform our clients of the presence of the stairs. We are very sorry that you missed this important information. Our staff, if informed of your discomfort, would have been happy to provide you with a room more suited to your needs. We take note of your postbox remark which will certainly be useful for other future guests. We are sorry for the issue you had with the taxi. We will investigate this matter further to prevent it from happening again. Thank you again for your feedback and we hope to see you again. Kind regards Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

4 out of 5
l acceuil, la propreté et le calme. bien situé pour les transport

Posted by on 5 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Stefania - Guest Relations

Cher client, Nous vous remercions d'avoir pris de votre temps précieux pour rédiger cet avis. Nous sommes ravis de lire que vous avez apprécié votre séjour et espérons que vous reviendrez bientôt séjourner chez nous. Cordialement Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

5 out of 5

Posted by on 15 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Stefania - Guest Relations

Dear Guest, Thanks for the five-star rating. We really appreciate your support. Kind Regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

4 out of 5
Super Lage. Tolle moderne Zimmer. ABER: Betten sind super hart; es gibt nur eine Decke für 2 und die Heizung war nicht zu regulieren, sodass es gefühlt 30 Grad hatte. Fenster kann man wg Lärmpegel nicht offen lassen. Flur ebenfalls dank rücksichtsloser Urlauber sehr hellhörig.

Posted by on 11 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Stefania - Guest Relations

Sehr geehrter Gast, vielen Dank für Ihre Bewertung! Wir freuen uns zu lesen, dass Sie mit unserem Hotel und seiner Lage zufrieden waren. Wir möchten uns für die Unannehmlichkeiten entschuldigen. Selbstverständlich hätten wir auf Nachfrage eine zweite Decke zur Verfügung gestellt. Wir möchten Sie freundlich bitten, sich beim Problemen immer direkt an unsere Rezeption zu wenden, unsere Mitarbeiter sind stets bereit eine Lösung zu finden. Wir hoffen Sie wieder bei uns begrüssen zu dürfen. Beste Grüße, Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

About the Best Western Plus Hotel Universo

Location Via Principe Amedeo 5/B, Rome, RM 185

Property Features

Best Western Plus Hotel Universo offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Rome hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • Built in 1900
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Rome Termini Station (0.6 km / 0.4 mi)
  • Metro station: Repubblica - Opera House Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Best Western Plus Hotel Universo has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle
  • Self-parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bw Hotel Universo
  • Bw Hotel Universo Rome
  • Bw Universo
  • Bw Universo Rome
  • Best Western Hotel Universo Rome
  • Best Western Hotel Universo
  • Best Western Universo Rome
  • Best Western Universo
  • Hotel Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Universo Rome
  • Best Western Plus Universo
  • Best Western Rome
  • Best Plus Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Hotel Universo Hotel
  • Best Western Plus Hotel Universo Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.