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4.0 out of 5

"Be careful, our room stank of fowl drains for the entire stay. However, the bar and restaurant in the hotel itself is warm cosy and comfortable. the s ... " More

By a verified traveller on Mon 18 Nov 2019

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Hotel Description

During your stay at The Mortimer Arms, you'll be within walking distance of Paultons Family Theme Park - Home of Peppa Pig World. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 4-star inn has 14 rooms.

  • Free WiFi in some public areas
  • Free self-parking and extended parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast is offered for a fee
  • Amenities include free newspapers in reception, a meeting room and a computer
  • 13 minutes on foot from Paultons Family Theme Park - Home of Peppa Pig World and a 4-minute drive from Broadlands Estate
  • Pets welcome for a fee

Standard Double Room, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max
£75* Per night/room 12 Jul - 13 Jul

Superior Suite, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room, Ensuite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Mortimer Arms ratings based on 3 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mortimer Arms

Everyone (2) Couples (1)
3 out of 5
Be careful, our room stank of fowl drains for the entire stay. However, the bar and restaurant in the hotel itself is warm cosy and comfortable. the staff were very friendly and accommodating. Plenty of parking and easy to get to. The food was fantastic, however the food and drinks are over priced and expensive. The rooms are sparse and modern and not really in-keeping with the main parts of the hotel. The rooms are minimalist and appear to be designed with minimal cleaning in mind rather than guest comfort. I had a 'suite' Room 10 and there wasn't even a full length mirror. The floors are laminate which looks cheap and the walls are paper thin so we could hear next door's every movement and word. The worst issue was the disgusting smell from the drains. They offered a feeble excuse and I had to ask for an air freshener. There was no mention of an option to change rooms and no mention of any compensation for having to put up with the disgusting smell overnight. They did however offer to give us the room for half price on our first night's stay of any future stay. which basically means they expect me to pay half price for a room that smells disgusting. I don't think so! Shame though, as otherwise would have stayed again. Although its a short drive from the forest itself and therefore not ideally located for a forest walk in the morning.

Posted by on 18 Nov 2019

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4 out of 5

Posted by on 28 Oct 2019

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5 out of 5

Posted by on 11 Aug 2019

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Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. The Mortimer Arms also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free. This 4-star Romsey inn is smoke free.

  • 14 guestrooms or units
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Southampton (SOU) (15.3 km / 9.5 mi)
  • Train station: Southampton Totton Station (5.6 km / 3.5 mi)
  • Parking: Free self parking and extended parking

Room Amenities

The Mortimer Arms offers 14 forms of accommodation. Housekeeping is provided on a daily basis.

  • Housekeeping (daily)

Food & Drink

The Mortimer Arms has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • This property does not allow children.

Pet Policy

  • Pets: GBP 10.0 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The Family Suites are located above the function room, and guests may expect a high level of noise on event nights until 11:30 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.0 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mortimer Arms
  • Mortimer Arms Inn
  • Mortimer Arms Inn Romsey
  • Mortimer Arms Romsey
  • Mortimer Arms
  • The Mortimer Arms Inn
  • The Mortimer Arms Romsey
  • The Mortimer Arms Inn Romsey
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.