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 Mecklenburg-West Pomerania •1 Room
 Mecklenburg-West Pomerania • 1 Room
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Hotel Neptun

5-star property
Seestr. 19, Rostock, MV 020 3788 4841
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4.4 out of 5
Excellent!
See all 18 ebookers Reviews

Points Of Interest

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£209* Per night/room 10 Jul - 11 Jul

Double Room, Upper Floors

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Sea View, Corner

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room, Upper Floors

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Small Room, French Bed, Upper Floors

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Hotel Neptun's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Warnemunde Beach. Free WiFi in public areas, 4 restaurants and 2 bars are available.

  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with thalassotherapy, body scrubs or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the pool
  • Steps from Warnemunde Beach and 4 minutes on foot from Warnemuende Kur Park
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Hotel Neptun ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Neptun

Everyone (13) Couples (2) Family (2)
5 out of 5
Zimmer war etwas klein, aber zum Schlafen hat es bestens gereicht;-)

Posted by on 17 May 2022

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3 out of 5
Das Beste war die Lage des Hotels. 5 Sterne Hotel kann ich nicht bestätigen.

Posted by on 25 Oct 2020

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5 out of 5
Bestes Hotel ever. Alles perfekt. Trotz Corona fühlten wir uns bestens beherbergt. Superfreundliches Personal, traumhafter Meerblick!

Posted by , from Magdeburg on 3 Oct 2020

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4 out of 5
Netter Service.Die Zimmer waren etwas klein,jedoch ausreichend für 2 Nächte.

Posted by on 23 Dec 2019

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Comment from Hotel Management

5 Jan 2020 by Marie Michaelis, Online Marketing

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie für 2 Nächte unsere Gäste waren und uns so gut bewerten. Gern können Sie auch unsere geräumigeren Eck-Zimmer oder Suiten buchen.

4 out of 5

Posted by on 6 Sep 2019

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Comment from Hotel Management

10 Oct 2019 by Marie-Chr. Michaelis, Online Marketing

Vielen Dank für Ihre tolle Sternebewertung.

5 out of 5
Frühstück im 19. Stock war sehr angenehm, gute Lage direkt am Meer

Posted by on 1 Sep 2019

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Comment from Hotel Management

10 Oct 2019 by Marie-Chr. Michaelis, Online Marketing

Vielen Dank für Ihre Bewertung. Es ist erfreulich zu erfahren, dass Sie vom Hotel NEPTUN überzeugt sind und wir Sie mit unserem Frühstück begeistern konnten.

5 out of 5
Tolles Hotel, toller Meerblick, tolles Frühstück, ein wunderbarer Kurztrip

Posted by on 30 Aug 2019

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Comment from Hotel Management

10 Oct 2019 by Marie-Chr. Michaelis, Online Marketing

Wie schön! Ein Kurztrip befreit vom Alltag. Wir freuen uns sehr, dass Sie sich die Auszeit bei uns genommen haben. Danke für die tolle Punktevergabe und die lieben Worte.

5 out of 5
Sehr gepflegtes Hotel, top Ausblick, umfangreiches Frühstück, toller Relaxbereich

Posted by , from Sachsen on 11 Dec 2018

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Comment from Hotel Management

11 Jan 2019 by Marie-Christin Michaelis, Online Marketing

Herzlichen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie unser Haus mit 5 Sternen bewerten und Ihnen vor allem unser Wellnessbereich und unsere Speisen besonders gefallen haben. Gerne möchten wir Sie bald wieder mit einem hervorragenden Service verwöhnen! Herzlichst

5 out of 5

Posted by on 10 Dec 2018

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Comment from Hotel Management

11 Jan 2019 by Marie-Chr. Michaelis, online Marketing.

Vielen Dank für Ihre tolle Sternebewertung. Kommen Sie uns gern bald wieder besuchen. Herzliche Grüße aus dem schönen Warnemünde. Herzlichst Marie-Chr. Michaelis, online Marketing.

5 out of 5

Hotel in bester Lage

Pros: Strandnähe. Super Ausblick
Cons: Gelegenheit für alle Gäste ohne Aufpreis über die Nutzung der Restaurants zu entscheiden.
Location: unmittelbare Strandnähe.
Schönes gepflegtes Hotel. Modern und gut eingerichtet. Kurze Wege zum Strand und den Interessanten Regionen des Ortes.

Posted by , from Brandenburg on 14 Jan 2018

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Comment from Hotel Management

25 Jan 2018 by Marie-Chr. Michaelis, online Marketing

Vielen Dank, dass wir Sie in unserem Hotel NEPTUN begrüßen durften, lieber Jörg. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns. Kommen Sie uns gerne bald wieder besuchen. Schön, dass Sie unsere Gäste waren. Herzliche Grüße aus dem schönen Warnemünde, Marie-Chr. Michaelis, online Marketing.

About the Hotel Neptun

Location Seestr. 19, Rostock, MV 18119

Property Features

Hotel Neptun offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. There's an onsite business centre. A nightclub, a hot tub, and a sauna are also featured at the luxury Hotel Neptun. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Rostock hotel.

  • 1 building
  • 338 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1971
  • Nightclub
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Warnemünde Werft Station (1.8 km / 1.1 mi)
  • Metro station: Rostock Warnemuende Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Neptun offers 338 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Iron and ironing board available
  • Desk

Food & Drink

Hotel Neptun has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkelling on site
  • Playground on site
  • Fitness classes on site
  • Waterskiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Neptun offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets: EUR 25 per accommodation (maximum EUR 125 per stay)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night for adults; EUR 1.50 per night for guests up to 15 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Self-parking fee: EUR 23 per day (in/out privileges)
  • Valet parking fee: EUR 23 per day
  • Pet fee: EUR 25 per accommodation (maximum EUR125 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neptun Hotel
  • Hotel Neptun Rostock
  • Neptun Hotel
  • Neptun Rostock
  • Hotel Neptun Rostock
  • Hotel Neptun Hotel Rostock

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.